Administrative Professional with Strong Data & Customer Support
Resume:
Jonathan Engstrom
Humble, TX *****
***************@*****.***
Professional Summary
PROFESSIONAL SUMMARY
Proficient in documentation, expense tracking and
record keeping. Successful at managing everything from data to customer service. Experienced with overseeing multiple projects simultaneously.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Mail Clerk
U.S. Legal Support-Houston, TX
April 2025 to June 2025
Assisted in proofreading and shipping of documents. Assisted in managing emails and voicemails in order to coordinate tasks. Worked over the phone to determine and work through any issues pertaining to a work order. Field Interviewer
NORC at the University of Chicago-Humble, TX
August 2024 to February 2025
Contact individuals at randomly selected addresses in and around Harris county and conduct survey interviews with them.
P/T Image Review Specialist
AppleOne-Renton, WA
October 2022 to May 2024
Data entry and quality control for road tolls.
Operations Assistant
Federal Way Custom Jewelers-Federal Way, WA
July 2021 to October 2022
Solved problems timely and effectively, ensuring customer satisfaction. Managed and maintained file system covering expenses, reports, and support documentation. Gathered, organized, and modeled data to assist management in making key decisions. Education
Associate of Arts in Psychology
Highline College-Seattle, WA
September 2021 to March 2024
High school diploma or GED
Skills
• Computer skills
• Word processing
• Early childhood education
• Filing
• Organizational skills
• Spanish
• Communication skills
• Proofreading
• Administrative experience
• Analysis skills
• Typing
• Front desk
• Medical terminology
• Writing skills
• Classroom experience
• Medical office experience
• Time management
• Microsoft Office
• Childcare
• Microsoft Outlook
• Customer support
• Customer service
• Windows
• Office management
• Bilingual
• Clerical experience
• Inventory control
• Microsoft Powerpoint
Languages
• English - Expert
• German - Intermediate
Additional Information
Prior to an injury in 2017 I was involved in the local fire department as a junior volunteer firefighter and in the local boy scouts in Hallstadt, Germany. I have dual citizenship and was educated in Germany while living there with my family for ten years. I returned to the US a year ago. Since that time, I have completed my GED, gone to college and gotten an AA degree, learned how to drive and acquired a used car.
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