Experienced server with high-volume hospitality background

EMILY I. HAMILTON

518-***-**** ****************@*****.*** LinkedIn: www.linkedin.com/in/emily-hamilton-01422325a PROFESSIONAL SUMMARY

Experienced server and customer-focused professional with a strong background in high-volume, fast-paced dining environments. Known for delivering attentive service, managing multiple tables efficiently, and building strong rapport with guests. Brings excellent communication skills, reliability, and a team-oriented mindset developed through years of hospitality and client-facing roles.

EXPERIENCE

Hanks – Seasonal Waitress Scarborough, ME May 2021 – August 2024

• Provided efficient, friendly service in a high-volume seasonal restaurant environment.

• Managed multiple tables simultaneously while maintaining accuracy and attention to detail.

• Built rapport with regular guests, contributing to repeat business and positive dining experiences.

• Collaborated closely with kitchen and front-of-house staff to ensure smooth service during peak hours.

Falmouth Country Club – Server Falmouth, ME January 2017 – December 2018

• Delivered polished, attentive service to members and guests in a private club setting.

• Supported banquet and event service, ensuring timely execution and guest satisfaction.

• Maintained cleanliness, organization, and adherence to service standards. Big Easy Solutions – Sales Associate Arlington, VA January 2026 – Present

• Built and maintained client relationships through clear communication and personalized service.

• Developed strong upselling and persuasion skills applicable to hospitality environments.

• Managed customer interactions with professionalism and efficiency. Carlin & Shapiro, P.A. – Legal Assistant Portland, ME January 2025 – December 2025

• Delivered consistent, professional client service in a fast-paced environment.

• Managed high volumes of client communication while maintaining accuracy and discretion. EDUCATION

Tulane University, New Orleans, LA.

Bachelor of Arts in English Minors: Sociology, Business (BMSI) SKILLS

Customer Service High-Volume Dining Multitasking POS Systems Team Collaboration Communication Time Management Cash Handling Problem Solving French (Advanced)

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