Multi-Role Customer Service Professional
Resume:
C O N T A C T W O R K E X P E R I E N C E
CUSTODIAL MAINTENANCE
Jefferson School District (March 2025-Present)
Clean and maintain school building
Simple maintenance (e.g. electrical, small repairs) DOUGLAS ROHDE PAWSON
**********@*****.***
457 S 4 th W Rexburg, ID
E D U C A T I O N
COLLEGE OF EASTERN IDAHO
GRANDVILLE HIGH SCHOOL
Associate of Science
Currently Enrolled
2001-2005
C E R T I F I C A T I O N
BARBERING LICENSE
COSMETOLOGY LICENSE
CPR CERTIFICATION
FORKLIFT CERTIFICATION
PALLET JACK CERTIFICATION
S K I L L S
Communication
Customer Service
Leadership
Project Management
Problem-solving
Time Management
Computer Skills
Content Development
ASSISTANT MANAGER
Sport Clips (October 2023-February 2025)
Assisted in the management of daily operations, ensuring smooth and efficient workflow
Accurately balanced cash drawers at the end of all shifts Provided detailed haircuts with high levels of efficiency and customer satisfaction
EDUCATION DIRECTOR
Austin Kade Academy (February 2023-October 2023)
Oversaw the barber stylist education program
Hired and trained instructors
Created and implemented curriculum
Worked with students in groups and individually
INSTRUCTOR
Paul Mitchell Schools (May 2022-January 2023)
Supervised student instruction and work
Ensuring students complete work to the highest quality DELIVERY DRIVER
Papa John’s (July 2021-April 2022)
Provide quality customer service
Deliver pizzas quickly and safely
Work in a kitchen
Run a POS and take orders on the phone
MEMBER EXPERIENCE AGENT
Mountain American Credit Union (October 2020-June 2021) Assist members in resolving problems with their accounts Help customers define and achieve their financial goals
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