Bilingual Medical Administrative Specialist

ASHLEY PEREZ

Riverside, CA • 951-***-**** • *****************@*****.***

Bilingual: English & Spanish

PROFESSIONAL SUMMARY

Detail-oriented and bilingual healthcare professional with experience in medical assisting, administrative operations, patient support, and customer service. Strong skills in scheduling, documentation, clinical procedures, and front desk management. Consistently recognized for professionalism, accuracy, and the ability to maintain efficient workflows in fast-paced medical settings. CORE SKILLS

• Medical Billing & Coding • Front Desk Operations • Scheduling & Calendar Management • Patient Communication • Chart Entry & Documentation • Customer Service • Clinical Support Procedures • Teamwork & Leadership • Cash Handling & Payroll • Basic Accounting • Office Operations & Inventory • English & Spanish Fluency

EXPERIENCE

Medical Assistant — Sheridan Chiropractic Inc., Riverside, CA (Aug 2023 – Present)

• Manage front desk duties including patient intake, calls, emails, scheduling, and payments. • Translate for Spanish-speaking patients and communicate with attorneys regarding treatment. • Assist with therapeutic exercises, EMS placement, and clinical patient flow. • Document patient complaints, enter daily notes, and complete evaluation forms. • Take vitals, prepare X-ray equipment, and assist providers with exam preparation. • Conduct follow-up calls and maintain office supplies and cleanliness. Store Manager — Imperial Retail Store Inc., Riverside, CA (Jun 2020 – Jun 2023)

• Supervised 10 employees; completed scheduling, payroll, interviewing, and training. • Managed inventory, store orders, financial reports, and accounting tasks. • Oversaw cashiering, fuel orders, lottery operations, and promotions. • Provided on-call support and ensured smooth operations across multiple locations.

Receptionist / Administrative Assistant — Araseli’s Tax Services, Riverside, CA (Jan 2018 – May 2020)

• Answered phones, scheduled appointments, processed payments, and filed documents. • Maintained accurate client records and supported overall office workflow. EDUCATION

UEI College, Riverside, CA — Medical Billing & Insurance Claims (May 2025 – Present) Abraham Lincoln High School, Riverside, CA — High School Diploma (2018 – 2020) VOLUNTEER EXPERIENCE

Riverside Community Hospital — Volunteer (1.5 years) Assisted guests, directed visitors to patient rooms, delivered items, supported discharges, and performed front desk tasks.

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