Insurance Underwriter & Client Services Professional
Resume:
Lucia Ferrer
Madera, CA *****
*******@*****.***
OBJECTIVE
Looking for a full-time position that offers the potential for advancement and growth within a company.
I'm an insurance specialist with 9 years of work experience. am a goal-driven insurance underwriter,
excited to leverage persuasive communication abilities and strong closing skills. Client-focused sales
agent successful at developing leads and analyzing market trends to increase revenue and meet sales
goals. My goal is to be an asset to the company, build strong relationships with colleagues, and create
lasting connections with clients.
SKILLS
- Bilingual (English/Spanish)
- Ability to Work Under Pressure
- Time Management
- Excellent Organizational Skills
- Filling Out Paperwork
- Customer Service
- Answering Phones
- Cash Handling
- Binding Insurance Applications
- Front Desk and Communication Skills
- Callbacks
EXPERIENCE
Rocky Taylor State Farm — Customer Service Representative
2019 — 2021
- Assisted clients with insurance inquiries and policy updates
- Processed payments and handled customer data entry
- Scheduled appointments and followed up with clients
- Provided high-level customer service and problem resolution
Stay-at-Home Mom
2021 — 2025
- Managed household operations and responsibilities
- Developed strong multitasking, time management, and conflict-resolution skills
- Maintained family budgeting and scheduling
Personal Express Insurance — Agent / Underwriter
March 2018 — August 2018
- Same responsibilities as below
Cost-U-Less — Manager’s Assistant
July 2011 — February 2018
- Greeted customers entering the store to ascertain needs
- Followed up on purchases, suggested merchandise, and informed clients about promotions
- Met with customers to provide product and policy information
- Called potential clients and scheduled appointments
- Managed bank deposits
Contact this candidate