Administrative Professional with 30+ Years of Customer Service

LAURA LAYNE

**** *** *** ************ **. ***** 757-***-****

************@*****.***

OBJECTIVE: Seeking a challenging position that would allow me to utilize and expand the skills and experience that I have acquired through my past work history.

SUMMARY OF QUALIFICATIONS:

30 years of customer service

Works well with a diverse population to include elderly, terminally ill, mentally disabled and challenged.

Experienced with Microsoft word, Excel, Infinium purchasing and Methos, Kronos, and Omnigo reporting system.

Has excellent interpersonal skills and works well in a team environment.

Able to communicate effectively, both written and verbally, with all levels of the organization.

Able to work well under pressure.

Cheerful outlook, positive attitude.

PROFESSIONAL EXPERIENCE:

Colonial Williamsburg, Williamsburg, Virginia 2012-Current

Admin. Specialist: Educational conferences & Travel I perform purchasing budgeting. Event set up in the Cvent platform.

Public Safety Admin. I take care of managing the front office. The lost and Found depot. This includes report writing in Omnigo data base. I handle Payroll. I take care of all purchasing and supply orders including teams uniforms. HR issues involving onboarding.

Lodge Colonial Williamsburg

Coordinator Conference Services: Admin Support Banquet and Setup manager conferences, weddings, and end of life events. Communicate changes to teams and guest.

TM Gateway Property Management 2011-2012

Manager Affordable Housing: I managed a tax credit apartment community for seniors.

EDUCATION:

Lafayette High School, Williamsburg, Virginia, 1986

Rappahannock Community College

Glenns, Va. 2011

Business Administration

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