Customer Service Specialist with Multitasking Skillset

Neraih Foxe

Queens, New York

347-***-**** ******.****@*****.***

PROFESSIONAL SUMMARY

Detail-oriented customer service professional with experience in chat, call, retail, and independent service environments. Strong written communication skills, high accuracy, and a professional tone when handling customer inquiries. Proven ability to multitask, follow guidelines, and work independently in fast-paced, remote-friendly roles. I am committed to maintaining positive user experiences and respectful online interactions.

PROFESSIONAL EXPERIENCE

Burlington Coat Factory – Brooklyn/Queens, NY

Merchandise Associate 09/2023 – 08/2025

Provided consistent customer support while resolving questions and concerns efficiently

Processed transactions accurately with strong attention to detail

Assisted customers with product information in a fast-paced environment

Maintained organized displays and followed company procedures

Uber Technologies – New York, NY

Driver 06/2021 – 12/2022

Delivered professional service while communicating clearly with customers

Worked independently while managing time and service quality

Followed safety policies and platform guidelines

Stop & Shop – Queens, NY

Cashier 06/2020 – 12/2020

Managed high-volume customer interactions with accuracy and professionalism

Handled cash and electronic payments while multitasking

Maintained a clean, organized work area

Mother Earth Juice Bar – Queens, NY

Cashier / Server 2017

Processed customer orders and payments accurately

Maintained cleanliness and provided friendly customer service

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