Cybersecurity ARC Specialist with Compliance Expertise

Hemee Patel

Hicksville, NY ***** 516-***-**** ***********@*****.***

Professional Summary

Cybersecurity professional with a strong foundation in computer science and health science, specializing in Audit, Risk, and Compliance (ARC). Experienced with security tools (Splunk, Wireshark, Nmap), cloud security principles, SOC report interpretation, and compliance frameworks like NIST and ISO 27001. Proven track record in managing sensitive data securely in HIPAA-regulated environments. Excellent communicator with an eye for risk identification, log analysis, and policy enforcement. Seeking to support enterprise security programs in risk management, GRC, or audit-focused roles. Skills

IT Skills: Support Windows 10/11 and macOS environments, including OS troubleshooting, updates, profiles, and system configuration.

Manage Active Directory user accounts, passwords, groups, and basic Group Policy tasks. Provide Office 365 support: Outlook, Teams, OneDrive, and license management. Diagnose and resolve hardware issues for desktops, laptops, printers, and peripherals. Troubleshoot network problems including TCP/IP, DNS, DHCP, Wi-Fi, and domain connectivity. Configure shared drives, NTFS permissions, and file/print access. Use remote support tools (RDP, TeamViewer, AnyDesk) for multi-site user assistance. Security Tools: Splunk, Wireshark, Nmap, Burp Suite, Metasploit, OWASP ZAP Programming: Python, Java, JavaScript, Swift, C, C++, SQL, HTML/CSS Cyber Concepts: Secure Coding, Threat Detection, SOC Report Interpretation, Cloud Security (AWS IAM basics, S3 bucket policies), Compliance Auditing, Vulnerability Scanning, Digital Forensics, Network Protocols

Frameworks & Standards: NIST Cybersecurity Framework, ISO/IEC 27001, HIPAA, PCI-DSS Certifications: CompTIA Security+, Network+

Languages: English (Fluent), Gujarati (Fluent), Hindi (Fluent), Spanish (Conversational) Education

Adelphi University — Garden City, NY

Masters in Computer Science – Cybersecurity Track

SUNY Old Westbury — Old Westbury, NY

B.S. in Health Science

Cybersecurity Projects

Network Pen Testing & Exploitation (Lab Series)

- Performed vulnerability assessments and simulated attacks using Wireshark, Nmap, Burp Suite, and Metasploit.

- Identified and exploited web app risks (SQLi, XSS) in OWASP Juice Shop; tested security controls and documented findings.

- Used Splunk to detect brute force attempts, lateral movement, and privilege escalation, emphasizing log analysis and security monitoring.

- Simulated a cloud misconfiguration scenario (involving open S3 buckets and IAM roles) and applied mitigation techniques.

- Reviewed mock SOC 1 and SOC 2 reports and mapped findings to NIST and ISO 27001 controls.

- Used Autopsy and other forensic tools to simulate post-incident analysis. Recipe App – Spoonful (Swift, API Security)

- Built a secure recipe app integrating the Spoonacular API with token-based authentication and secure coding practices.

- Practiced secure data handling and API rate limiting. Banking Simulator (Java, JavaScript)

- Developed an interactive budgeting tool with secure transaction logic, focusing on integrity and input validation.

Poker Probability Simulator (Java, JS)

- Applied statistical logic and event-based simulations in a secure front-end environment. Professional Experience

SBG Distributions - Mineola, NY

Security Specialist Oct 2025- Present

-Executed secure data erasure on laptops, desktops, and mobile devices using industry-standard wiping tools and approved data sanitation methods to mitigate data-exposure risk.

-Validated data destruction through post-wipe verification, reporting, and audit-ready documentation to ensure compliance with organizational security policies and data protection standards.

-Installed, configured, and operated ISO-based and vendor-specific data sanitization tools to securely wipe HDDs, SSDs, and mobile storage in accordance with security best practices.

-Enforced chain-of-custody controls and securely handled device components during disassembly, following ESD guidelines and hardware security procedures.

-Prepared IT assets for secure reuse, recycling, or disposal through hardware assessment, decommissioning, labeling, and component segregation.

-Maintained accurate security logs and asset records, including serial numbers, wipe results, and device condition, while operating efficiently in high-volume environments. It HelpDesk - Adelphi 2024-2025

-Provided front-line technical support to students, faculty, and staff by diagnosing and resolving hardware, software, and network issues

-Troubleshot login errors, password resets, and access issues for college systems, email, and learning platforms

-Installed, configured, and updated computer systems, printers, and peripheral devices

-Monitored and responded to support tickets, prioritizing issues to meet service level expectations

-Assisted users with Wi-Fi connectivity, VPN setup, and basic network troubleshooting

-Educated users on proper use of college technology resources and best practices

-Documented solutions and updated knowledge base articles for common issues

-Escalated complex technical problems to senior IT staff when necessary

-Maintained inventory of IT equipment and tracked issued devices

-Delivered professional and friendly customer service in a fast-paced environment CVS Pharmacy – Bethpage, NY

Pharmacy Technician Jan 2023 – Present

- Ensured strict compliance with HIPAA and data privacy regulations when processing electronic prescriptions and handling sensitive patient health information (PHI).

- Operated secure pharmacy software (with role-based access) to manage records and support audit readiness.

- Flagged irregularities and potential fraud indicators to pharmacists, contributing to risk mitigation and data integrity.

- Participated in monthly inventory reviews, enhancing understanding of internal control procedures and documentation standards.

- Trained new staff on data handling procedures and security protocols related to patient confidentiality. ShopRite – Plainview, NY

Customer Service Associate Dec 2017 – Jun 2023

- Maintained confidentiality while managing customer transactions and store records.

- Supported internal incident reporting and inventory discrepancy logging, reinforcing chain-of-custody practices.

- Escalated customer concerns and system issues in accordance with operational and security protocols.

- Developed resilience in fast-paced, high-pressure environments requiring accuracy, multitasking, and policy adherence.

- Gained foundational experience in customer-focused communication and procedural compliance, transferable to security awareness and compliance programs.

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