Bottle Service / Customer Service Professional

Amelia Rodriguez

Cambridge, MA *****

********************@*****.*** 857-***-****

Professional Summary

Hello, my name is Amelia Rodriguez. I am a motivated and friendly customer service professional with experience working in fast-paced food service and retail environments. I enjoy working with people, learning new skills, and being part of a strong team. With hands-on experience in beverage preparation, POS systems, and cash handling, I take pride in providing positive customer experiences and staying reliable under pressure. Currently pursuing my GED, I am eager to continue growing in customer service and hospitality roles.

Work Experience

Starbucks – Barista

Boston, MA Oct 2024 – Present

●Prepare customized beverages while maintaining quality and speed

●Provide excellent customer service in a high-volume setting

●Operate espresso equipment and handle cash and POS transactions

●Maintain cleanliness and follow food safety standards

●Collaborate with team members during peak hours

Target – Team Member

Cambridge, MA Nov 2023 – Jun 2024

●Assisted customers with product selection and inquiries

●Processed transactions using POS systems

●Maintained stocked, organized sales floor and backroom areas

●Supported inventory counts and store safety procedures

McDonald’s – Crew Member

Somerville, MA Sep 2021 – Mar 2022

●Delivered fast, friendly service in high-volume environments

●Managed drive-thru and front-counter orders

●Maintained clean and safe work areas

●Assisted with training new team members

Education

GED (In Progress)

YouthBuild Just A Start – Cambridge, MA

Skills & Certification

Customer Service • Barista Experience • POS • Cash Handling • Food Safety • Teamwork

OSHA 10 Certified

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