Logistics & Transportation Administrative Specialist

Yulondia Stallworth Richardson

Rock Hill, SC 803-***-**** ***************@*****.***

General: Dedicated and reliable transportation and administrative professional with extensive experience in logistics coordination, customer service, and office administration. Proven ability to ensure compliance with DOT and FMCSA regulations, manage high-volume workloads, and deliver exceptional service in fast-paced environments. Skilled in documentation management, data entry, and cross-functional collaboration. Strong communication, problem-solving, and organizational abilities.

CORE COMPETENCIES

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Data Entry & Records Management Customer Service &Issue Resolution Dispatch & Logistics Coordination DOT/FMSCA Compliance & Safety Protocols Office Administration & Clerical Support Multi-Line Phone Systems & Scheduling Documentation & Reporting Accuracy

PROFESSIONAL EXPERIENCE

Forward Air

OTR Team Company Driver, Groveport, OH June 2025 – November 2025

●Transported freight across 40 states, averaging 4,500+ miles weekly while ensuring on-time delivery.

●Maintained DOT-compliant electronic logs, performed pre-trip and post-trip inspections, and completed safety documentation.

●Collaborated with dispatchers and customers to coordinate efficient pick-up and delivery schedules.

●Ensured secure cargo loading and adherence to FMCSA safety standards.

●Followed all company, state, and federal transportation policies, including Smith System defensive driving methods.

Panther Premium Logistics

OTR Team Lease Driver, Medina, OH March 2022 – June 2025

●Operated long-haul transportation across 40 states, maintaining consistent on-time performance and safety compliance.

●Conducted vehicle inspections and maintained accurate trip documentation and electronic logs.

●Communicated with dispatch and customers to coordinate freight schedules and resolve delivery challenges.

●Ensured cargo integrity and securement in compliance with federal transportation standards.

HP Transit Express

Receptionist, Rock Hill, SC February 2019 – March 2023

●Delivered excellent customer service by handling high-volume phone inquiries and resolving issues promptly and professionally.

●Managed office operations, including filing, recordkeeping, and scheduling appointments.

●Utilized Microsoft Office Suite for document preparation, data entry, and correspondence.

●Supported management with administrative tasks, travel arrangements, and client communications.

Conduent Inc.

Eligibility Specialist, Charlotte, NC May 2018 – February 2019

●Processed applications and determined eligibility for state and federal programs in compliance with agency regulations.

●Responded to customer inquiries via phone and email, providing accurate information and efficient issue resolution.

●Applied analytical and problem-solving skills to evaluate documentation and verify applicant information.

●Ensured accuracy in data entry, case documentation, and reporting within strict deadlines.

HP Transit Express

Receptionist, Rock Hill, SC April 2017 – May 2018

●Answered multi-line phone systems and directed calls appropriately.

●Scheduled meetings, maintained office calendars, and handled mail and correspondence.

●Assisted with data entry, transcription, and filing tasks to support office productivity.

SC Medicaid Department (Temporary Contract)

Front Desk Representative, Chester & Rock Hill, SC 2015 – 2017

●Provided front-line administrative support, including phone management, scheduling, and recordkeeping.

●Handled confidential client documents and coordinated communication between departments.

●Supported Medicaid staff with daily office operations and public inquiries.

SC Department of Mental Health

Administrative Specialist II, Rock Hill, SC September 1998 – September 2014

●Performed detailed review and analysis of medical records to ensure compliance with state and federal documentation standards.

●Managed retrieval, filing, and organization of patient records to ensure quick accessibility and confidentiality.

●Collaborated with physicians and staff to resolve deficiencies and ensure accurate record completion.

●Prepared medical records for scanning and maintained data integrity in health information systems.

EDUCATION

160 Driving Academy, Charlotte, NC

Commercial Driver’s License (CDL) Training November 2021 – March 2022

York Technical College, Rock Hill, SC

Certification – Accounting Clerical July 1990 – February 1992

Northwestern High School, Rock Hill, SC

High School Diploma August 1979 – June 1983

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