Customer Service Professional with Server Experience

Precious Mulbah

Silver Spring, MD *****

***************@*****.***

+1-240-***-****

Professional Summary

Friendly and dependable professional with experience as a server, retail sale associate and nanny. Skilled in delivering excellent customer service, handling transactions, and managing tasks in a fast-paced setting. Looking to bring strong communication and multitasking abilities to your company/business Willing to relocate: Anywhere

Work Experience

Hostess

Seasons 52-North Bethesda, MD

September 2025 to Present

I greeted guests as soon as they arrived and made sure they felt welcomed and comfortable. I managed reservations, waitlists, and seating while keeping the floor organized and running smoothly. I worked closely with servers and management to ensure efficient service and steady table flow. I also answered phones, assisted guests with questions or concerns, and helped maintain a clean, polished front of house area to create a positive dining experience.

Server

Eggspectation-Burtonsville, MD

May 2025 to August 2025

I take care of guests in a nice and friendly manner while working in a fast paste environment. I take orders, serve food and drinks, and making sure everyone has a great dining experience. I handle busy shifts, answer menu questions, and help keep everything running smoothly from the dining room to the kitchen. Server

Riderwood-Silver Spring, MD

October 2021 to June 2025

• I consistently provided a memorable, high-quality dining experience by attending to guests’ needs and ensuring each visit felt special.

• I guided guests through the menu with expertise, helping them choose dishes and wine pairings to enhance their meal.

• I worked seamlessly with the kitchen and front-of-house team to keep everything running smoothly, ensuring guests always enjoyed prompt and attentive service.

• I was known for building strong relationships with guests, resulting in consistent positive feedback and repeat clientele.

Server

Panera Bread-Silver Spring, MD

October 2023 to July 2024

I take care of guests by bringing out their food, making sure everything comes out right, and keeping the dining area clean and welcoming. I help answer questions about the menu, make recommendations, and make sure everyone feels taken care of. My role is really about giving good service, staying friendly, and making sure people leave happy.

Education

Nursing (Associate's degree)

Montgomery College - Takoma Park-Silver Spring, MD September 2024 to Present

High school diploma

James Hubert Blake High School-Silver Spring, MD

September 2020 to June 2024

Argyle Magnet Middle School

August 2017 to June 2020

Skills

• Customer service (3 years)

• Serving Experience (3 years)

• Intermediate

• Fluent

• Restaurant Experience (3 years)

• Identify and addressing customer needs (3 years)

• Hospitality (3 years)

• Good relationship with customers

• Good with computers

• American Sign Language

• Bussing

• Experience with children

Certifications and Licenses

ServSafe

Food Handler Certification

First Aid Certification

AED Certification

CPR Certification

Driver's License

Contact this candidate