Versatile Administrative Assistant Seeking Retail Roles

*

e

DP

502-***-**** * E: **********@***.*** 9112 Wan Lou Drive, Louisville, KY 40272

Analytical and detail-oriented Administrative Assistant experienced in coordinating, planning, and supporting daily operational functions. Offering expertise in delivering office and administrative support by applying strong organizational, technical, communication, and customer service skills. An outstanding communicator and team leader with strong interpersonal skills. Seeking to thrive in a demanding, deadline-driven environment

• Answering incoming calls

• Customer and client relations

• Greeting visitors

• Program files maintenance

• Accounts payable / accounts receivable

• Customer service

• Data entry

• Travel Arrangements

• Expense Reports

e Mail handling

• Multi-line telephone systems

• Filing and data archiving

• Works well under pressure + Customer Billing

01/2000 to CURRENT

Municipal Equipment Company Inc I Louisville, KY

• Greeted, assisted and directed visitors, vendors and the general public,

employing a professional, courteous and respectful demeanor.

Created and edited documents such as correspondence, forms, reports and calendars.

Oversaw inventory and office supply purchases.

Identified and recommended changes to existing processes to improve the accuracy, efficiency and responsiveness of the customer service department.

Maintained the reception area and ensured its appearance was within company standards

Operated office photocopiers, coordinated travel arrangements, maintained office bulletin board and assisted staff with clerical or procedural requirements.

Addressed customer service inquiries thoroughly and quickly.

Performel! general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.

Organized files, developed spreadsheets, faxed reports and scanned

e

1970

1993

documents.

Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.

High School Diploma

Dupont Manual High School, Louisville, KY + Majored in Business

• Continuing education in Business

Business

Jefferson Community And Technical College, Louisville, KY • Majored in Business

• Received Associates Degree in Business

+ Member of Phi Thea Kappa

Contact this candidate