Customer Service-Focused Team Player with Leadership Potential
Resume:
RAYLEE
NIELSEN
*************@*****.***
Layton, UT 84040
Bold Profile
Dynamic and dedicated professional with a proven track record at Jimmy John's, excelling in customer service and problem-solving. Recognized for dependability, enhancing efficiency, and fostering positive customer relationships. A quick learner with excellent communication skills, committed to maintaining high standards and driving team success.
PROFESSIONAL SUMMARY
SKILLS
• Problem-solving
• Customer service
• Quick learner
• Hardworking and responsible
• Time management
• Excellent communication
• Dedicated team player
• Flexible schedule
• Decision-making
Northridge High School
Layton, UT • 05/2025
High School Diploma
EDUCATION
• High Honor Roll
• 3.8 GPA
Completed CE math courses
1010/1050 with an A every term
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Jimmy John's - Food Delivery Driver
Layton, UT • 05/2025 - Current
Sweet Tooth Fairy - Cashier
Layton, UT • 02/2024 - 12/2025
Lagoon Amusement Park - Supervisor
Farmington, UT • 06/2021 - 07/2023
WORK HISTORY
Ensured timely delivery of orders, enhancing customer satisfaction through efficient route planning.
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Collaborated with team members to streamline order processing, improving overall delivery efficiency.
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Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
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Processed customer transactions efficiently using point-of-sale system.
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Maintained accurate cash drawer and balanced registers at shift end.
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Prepared and served food in compliance with health and safety regulations.
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Supervised daily operations, ensuring compliance with safety standards and park policies.
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Trained and mentored team members, enhancing service delivery and operational efficiency.
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Monitored guest experiences, addressing concerns to maintain high satisfaction levels.
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VOLUNTEER WORK
• Volunteered two years at the Festival of Trees in Sandy. Collaborated with team members to streamline communication processes within the organization.
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Supported engaging, fun, and smooth-running events by helping with organization and planning.
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