Housekeeper with Reliable Cleaning Experience

SAMUEL NDERITU WACHIRA

Doha, Qatar ***** +974******** ****************@*****.***

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Knowledgeable in best cleaning techniques and products. Trained in proper chemical disposal methods with professional and relaxed attitude. Real problem-solver thriving in both team-focused and individual work environments. Consistently meets room completion goals ahead of pace and above standards. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization.

• Cleaning techniques

• Dusting surfaces

• Ironing Proficiency

• Sorting and washing laundry

• Safe Chemical Handling

• Restroom Servicing

• Inventory Control

• Floor Cleaning, Polishing, and Waxing

• OSHA Compliance

• Laundry folding and storage

• Chemical Handling

• Laundry equipment maintenance

Housekeeping and Laundry Attendant, 04/2022 - Current Waldorf Astoria Lusail – Doha - Qatar

Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.

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Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.

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• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings. Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.

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• Handled requests for extra linens, toiletries and other supplies.

• Cleaned machine filters and lubricated equipment.

• Completed special housekeeping actions such as turning mattresses on set schedule.

• Responded to requests from patrons for linens and toiletries. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Room Attendant, 02/2018 - 03/2020

Naivasha Kongoni Lodge – Naivasha - Kenya

• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.

• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner. Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

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Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

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Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.

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• Engaged with guests on room requirements and amenities to promote overall satisfaction.

• Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.

• Changed bed linens and collected soiled linens for cleaning. Laundry and Dry Cleaning Assistant, 09/2017 - 01/2018 Laundromat Kenya – Nairobi - Kenya

• Reduced garment damage rates by carefully inspecting items for stains or damages before processing.

• Collected soiled linens and clothing and pretreated stains.

• Used irons and iron boards to press clothing, folding and organizing garments. Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.

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• Operated traditional and computer-operated washers and dryers while observing all safety protocols.

• Assisted with unloading and loading customer laundry items.

• Kept track of customer laundry items by properly sorting, identifying and storing clothing. High School Diploma: 11/2015

Mt Emoru High School - Kenya

• Reduced customer complaints related to cleanliness by implementing quality control measures.

• Streamlined inventory management, resulting in reduction in supply costs. Implemented a cross-training program, enabling staff to handle multiple tasks and improving efficiency.

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Developed and implemented a comprehensive deep cleaning schedule, resulting in improvement in overall cleanliness.

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• Received recognition for maintaining high standards of cleanliness during surprise inspections.

• Implemented a guest room refurbishment plan, resulting in increase in guest satisfaction. EDUCATION

ACCOMPLISHMENTS

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