Customer-Focused Team Leader with Strong Service Skills

Location:

Posted:

January 04, 2026

Ava Pearson

EXPERIENCE

[The Escape Game], [Roseville, CA] [November 2024 to October 2025]

[Team Leader]

● Game guide is responsible for facilitating and enhancing the experience for players of interactive games

● Guest experience specialist responsible for scheduling, experience, making transactions, making apparel cells and greeting guests.

● Team leader, creating schedule, knowing the in and out of the games and making sure that every single guest left with an amazing experience.

[Saint Rose of Lima Church], [Roseville CA] [October 2018 to March of 2023]

[Volunteer]

● Being a teacher assistant for a Bible class.

● Supervising a large number of children during the summer for various activities.

● During the holidays wrapping and handing out presents to children.

[Roseville high school], [Roseville CA] [April 2019 to June 2023]

[Volunteer concession stand worker]

● Setting up the concession stand operation tables and preparing food.

● Taking customer orders and making the transactions. EDUCATION

[Sierra College], [Roseville] [Still enrolled]

[Student]

● Currently enrolled as a student for a business major degree. SKILLS

● Strong communication and customer service skills, both written and verbal

● Excellent problem-solving abilities

● Time management and organizational skills

● Attention to detail and accuracy

● Very kind, creative and patient all-around person.