Cient-Focused Expertise
Resume:
Reliable and independent professional with a good and open attitude to learning more. Possesses critical analytical skills and systematic research capability that can meet challenges or difficulties head-on, that can provide too, options or solutions to complex situations and problems. Proven ability to work across diverse cultures and interact with people from all walks of life, and easily adjusts to changing priorities or environments.
WORK EXPERIENCE
Coordinator (For Service Delivery/Customer Relations)
ESQUIRE DEPOSITION SOLUTIONS
444 Flower St., LA 90071
January 2025 – June 18, 2025
Provided complete frontline service in managing and coordinating all aspects of the deposition process, including scheduling court reporters, videographers and interpreters as well as managing client expectations. Responded to client care needs by addressing all telephone requests and queries and the ticketing system.
Paralegal
LAW OFFICE OF RAMONCITO OCAMPO
Immigration, Family Law, Personal Injury
3255 Wilshire Boulevard, LA 90010
March 2023 – May 2023
Created, prepared and maintained case files
Gathered information from clients & 3rd parties that are relevant to the case
Interfaced with clients and communicates updates about the case
Conducted research to assist in ongoing litigation, negotiation
Prepared necessary court forms for submission and e-filings
Paralegal
LEVY & NOURAFCHAN LAW FIRM LLP
Public Utilities and Energy
Beverly Hills, CA 90212
December 2022 – March 30, 2023
Undertook case intake and investigates facts of cases
Prepared communications and/ demand letters to defendants
Gathered information from client & 3rd parties that are salient to either settling or filing the case
Interfaced with clients and insurance carriers to secure information or communicate updates about the case
Back stopped the lawyers in all aspects of investigations, discovery, preparation of trials, and/or settlement of cases
Paralegal Volunteer – Externship
PUBLIC COUNSEL, Los Angeles, California
October 2022 – December 2022
Prepared documents/USCIS forms of a VAWA case for a family of four
Prepared legal opinion for an asylum seeker from Ukraine who was claiming to be a “conscientious objector” (evading military conscription)
Conducted intake and screened an Eritrean asylum seeker and prepared notes for the case intake file
Case Manager/Survivor Advocate
PROGRAM FOR TORTURE VICTIMS,
Los Angeles, California 90010
July 2018 – June 2020
Conducted intakes and needs assessment that required review of the clients’ documents and verification of their “stories” and grounds for asylum.
Provided critical social services that are trauma-informed and culturally relevant either in-house or referrals to eligible clients.
Addressed the clients’ need by reaching out and working with community partners to access basic resources (food, shelter, clothing, and transportation), legal representation, medical and health services, skills enhancement, housing, employment and other needs that helped for clients’ survival and self-sufficiency
Screened for eligibility for potential clients/beneficiaries.
Coordinated legal needs of clients by referring them to legal aid organizations or pro-bono lawyers that handle asylum cases.
Referred clients for medical/ health care to appropriate community providers to support asylum seekers in restoring their wellness and safety.
Planned and implemented safety planning, risk assessment, and coordinated care plan to assigned clients.
Provided crisis intervention and management.
Provided case management and care coordination with the clinical team.
Maintained case records and database
Independent Consultant for Capacity and Organization Development OXFAM Quebec, Jerusalem Office March – December 2016, 2012 and 2011
Head of the Humanitarian Unit CARITAS PHILIPPINES 2014 – 2015
Regional Programme Officer JESUIT REFUGEE SERVICE – ASIA PACIFIC, Thailand 2006-2008
Programme Officer INTERNATIONAL LABOUR OFFICE, Manila Prior to 2006
Programme Coordinator UNITED NATIONS DEVELOPMENT PROGRAMME, Philippines Prior to 2000
EDUCATION
Certified Paralegal (CP)
Graduated Second Rank in Class, Salutatorian
Paralegal Certificate Course January 11, 2023
Paralegal Academy, Los Angeles Valley College Extension
Valley Glen CA 91401
MA in Development Studies major in the Politics of Alternative Development Strategies December 2001
Institute of Social Studies, The Hague, The Netherlands
BA in International Studies April 1989 Maryknoll College, Philippines
ADDRESS
415 S Serrano Ave.
Los Angeles 90020
tsem.nevado
@gmail.com
LANGUAGES
(Proficiency: Speaking and Writing)
English n n n n n
Pilipino (Philippines) n n n n n
Spanish n n
REFERENCES
Rev. Clark Prescott
Episcopalian Church/Former Program for Torture Victim Community Partner
Contact Number: 951-***-****
Email: ******@******.***
Ms. Rachel Odio, Esq.
Supervising Senior Staff Attorney
Immigrant’s Rights Project
PUBLIC COUNSEL
https://www.linkedin.com/in/am-leida-tsem-nevado-0539946/
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