Remote Customer Support & Operations Specialist

Nolan Lovejoy

Austell, GA

404-***-**** **************@*****.***

Professional Summary

Remote-ready customer support and operations professional with experience in high-volume customer service, issue resolution, documentation, and compliance. Proven ability to work independently using company-provided equipment while meeting performance metrics. Seeking a W-2 remote role with equipment provided.

Core Skills

Customer Support (Phone, Chat, Email)

Issue Resolution & Escalation

Data Entry & Documentation

Remote Communication

Policy & Procedure Compliance

Time Management & Reliability

Basic Technical Troubleshooting

Professional Experience

QuikTrip – Marietta, GA

Customer Service Associate 2019 – 2021

Provided high-volume customer support, resolved issues professionally, handled transactions accurately, and followed strict operational procedures. Labor Finders – Acworth, GA

Operations Support Associate 2025

Supported daily operations through accurate documentation, coordination, and communication while following compliance and safety standards.

PPG (Contract) – Kennesaw, GA

Equipment Support Associate 2023

Monitored equipment condition, followed written procedures, and maintained accurate records in a structured environment.

Education

High School Diploma – Joseph Wheeler High School, Marietta, GA

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