Sr Scum Master
Resume:
Summary
A Scrum Master (CSM Certified) having about 10+ years of exp. in IT Industry
and 5+ years' experience in Agile leadership roles like Senior Scrum Master with strong Quality background. An experienced leader served towards devising and implementing strategic teamwork solutions that foster communication and collaboration across geographically distributed cross- functional teams. Accomplished at introducing and facilitating the adoption of Scrum principles, removing impediments, and promoting self- organization Experience in various domains like Insurance, Salesforce, Retail, Ecommerce, Airlines. Worked for various clients like Duckcreek, DualGroup, Directi- Media.net, Salesforce, Accelya. Experience in Agile frameworks like Scrum, Kanban, SAFe.
Certifications
CERTIFIED SCRUM MASTER (CSM) from Scrum Alliance
Experience
Accenture Private Limited
Senior Software Engineer – Scrum Master
Mumbai, India Feb 2020 - Present
• Implementing Scrum and SAFe practices in software development to increase the value flow.
• Protect development team from outside distractions, impediments, Maintain focus on Sprint backlog, sprint Goal, project timelines.
• Acts as a leader who coaches and supports agile teams assigned to ongoing change delivery and broader department initiatives, business and corporate initiatives.
• Assist the Delivery Team and Product Owner in continuous process and product delivery improvement embracing servant leadership model.
• Hold strong & real time good expertise on Scrum, Kanban, SAFe, Coach Agile teams by assessing current agility maturity, support them in continuous improvement!
• Possess strong Leadership coaching skills & Coach fellow scrum masters, product owners on agile principles, PI planning, and agile ways of working.
• Assisted teams in identifying blockers or impediments that were preventing them from achieving their goals.
• Conducted regular reviews of team performance against defined Metrics.
• Advised teams on how to optimize their workflow using techniques like pair programming, continuous integration, and test-driven development.
• Developed training materials to educate stakeholders about agile processes, Led workshops on Agile principles and best practices.
• Monitored team performance using metrics such as velocity, Burndown chart, throughput, cycle time.
• Collaborated with Product Owners to define user stories and prioritize backlogs.
• Encouraged collaboration between developers and other stakeholders by facilitating open communication channels.
• Supported teams in resolving conflicts or disputes that arose during sprints or planning meetings.
• Created strategies for transitioning from traditional project management approaches to agile practices.
• Maintained strong knowledge by participating in workshops, conferences, and online education classes.
SANGEETA
CHALWADI
Skills
*****.********@*****.***
linkedin.com/in/sangeetachalwadi/
Bhandup, Mumbai, Maharastra India,
400078
Scrum Framework & Agile
Methodologies.
Sprint Planning & Execution.
Prioritization techniques - MoSCow,
Kano, WSFJ
Facilitating Daily Standup's,
Retrospectives, and Sprint
Reviews.
Servant Leadership.
Estimation Techniques - Planning
Poker, Tshirt Sizing.
Agile Project Management Tools -
JIRA, MIRO, Trello, Confluence.
Team Collaboration, Cross-
functional Teams, Team Building.
Continuous Improvement &
Process Optimization.
Conflict Resolution & Problem
Solving.
Change Management.
Product Owner Collaboration.
Product Backlog Management.
Agile Coaching & Mentorship.
Kanban Knowledge
• Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
• Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
• Assisted with release planning and coordinated efforts between multiple teams working on related projects.
• Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
• Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
• Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
• Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
• Responsible for ensuring scrum/ SAFe is understood and the team adheres to Scrum theory, practice, and guidelines.
• Coach the scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the scrum team.
• Work with the scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.
Project 1 - Howden Dual Group (Insurance Industry)
• Led Agile delivery for DUAL Group client into modernization, enhancing quoting, underwriting workflows, policy lifecycle functions and broker portal capabilities.
• Increased team velocity by 25% over 3 sprints by removing blockers and improving backlog refinement.
• Reduced sprint spillover by 40% in 2 months through better estimation and improved sprint planning.
• Delivered 95% of sprint goals on time for 6 consecutive sprints.
• Cut sprint planning time by 30% by introducing a pre-refinement process.
• Decreased average cycle time by 20% through workflow automation and daily WIP tracking.
• Increased team predictability score by 15% by introducing sprint goal tracking metrics.
Project 2- AMAP-Foxtel (Salesforce Sales Cloud)
• As Scrum Master, provided Salesforce enhancements Product delivery for Foxtel-AMAP client in Sales Cloud and customer support workflows by collaborated with stakeholder to streamline customer onboarding, case management, subscription operations and service across the AMAP region.
• Improved team engagement score by 18% in quarterly surveys through team retrospectives and peer recognition.
• Reduced team member turnover by 50% by facilitating conflict resolution and career path alignment.
• Enabled 2x faster releases (from bi-monthly to monthly) by enhancing CI/CD pipeline collaboration.
• Increased deployment frequency by 40% by reducing QA bottlenecks and promoting test automation.
Project 3- Duckcreet (Insurance Industry)
• Acted as QA lead and coordinated efforts between departments such as programming, QA testing and production teams.
• Managed bug tracking systems and reported any issues found during QA testing back to developers.
• Deployed applications onto staging servers for QA testing purposes,Provided support during QA testing by troubleshooting any UI issues that arise.
• Developed test plans and strategies for QA testing, Prepared defect reports summarizing findings from QA testing activities.
• Created detailed reports on findings from QA testing cycles, including root cause analysis.
Language
English, Hindi, Marathi, Telugu,
Kannada
Agile Metrics Tracking - Velocity
Tracking, Burndown Charts.
Stakeholder Management
Dependency Management
Risk Management
Release Management
Directi Private Limited, IIFL Private Limited, Accelya Private Limited Senior Test Engineer
Mumbai, India May 2016 - Feb 2020
Zedo Private Limited
Test Engineer
Mumbai, India Jul 2015 - May 2016
Education
NMIET College Of Engineering, Pune University
Bachelor of Engineering - E&TC 2014
Accomplishments
• Speaker at Agile conferences.
• Participated in Various Agile Meetups.
• Has been awarded as Bravo performer (for ensuring the MVP's releases are on time).
• Received Award as Star Performer from Client project for consistently driving timely project delivery.
• Mentor fellow Scrum Masters & Agile coaches, helping them scaleup on any gaps found.
• Created & lead the Agile newsletter initiative as a pro-active initiative in the current & previous organization
Performed exploratory testing to identify defects in the application or system under test.
Provided technical support during UAT phase for customers who are not familiar with QA process.
Identified and documented test plans, test cases, and test scripts for software applications.
Conducted compatibility tests on different operating systems and browsers. Collaborated with developers to resolve technical issues in a timely manner. Executed functional, system, integration, regression, end-to-end, and user acceptance tests.
Developed automation scripts to automate manual tests and improved the testing process efficiency.
Worked on Test Management tools - ALM, Mantis, JIRA, Azure Devops, Qtest for tracking progress.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Optimized test cases to maximize success of manual software testing. Designed testing scenarios for usability testing.
Participated in available trainings to improve software knowledge. Coordinated regression test automation activities across supported applications.
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