Experienced Receptionist with Office Management Focus

Kala Hancock

*** ******* ****, ***********, ** **851

Home: 803-***-**** Cell: 803-***-****

*************@*****.***

I am a very organized and responsive Receptionist with over five years’ experience in customer service. Seeking a position where I can make a positive contribution to the company and my co-workers.

Work Experience

Aiken County Government Office November 2023 – July 2024

Receptionist – collected payments, entered violations, worked with the public daily.

Cooper’s Plumbing Company August 2016 – December 2022

Receptionist/ Office Manager/ Personal Assistant - scheduled appointments, created billing, collected payments, managed four technicians, completed payroll, created bids, ordered tools and equipment, and organized all personal medical documents for owners.

Dr. Bauer Vaughters August 2014 – August 2015

Medical Assistant/Receptionist – worked up patients for physician, completed radiology test such as Dexa, inserted continuous blood sugar monitors then removed, conveyed test results to patients, completed prior authorizations when needed, answered phone and scheduled appointments.

Dr. Ayaz Chaudharys April 2010 – August 2014

Receptionist/Office Manager/Transcriptionist/Medical Assistant – greeted patients, scheduled appointments, filed insurance, contacted referrals, transcribed physician’s dictation, completed workups on patients getting ready to see the doctor, provided test results, completed prior authorizations when needed.

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