Customer Service

Bryanna Greenidge

Sacramento, CA • 916-***-**** • *******@******.***

Objective

Aspiring Customer Service Associate with a strong foundation in data tools including SQL, Excel, Tableau, and Python. Known for a detail-oriented mindset, excellent customer service background, and a passion for transforming raw data into actionable insights. Pursuing a certificate in Data Analytics through Course Careers and eager to contribute to data-driven decision-making in a fast-paced environment.

Technical Skills:

-Data Analysis: SQL, Excel, Tableau, Python

-Tools: Notebook, Microsoft Excel, Google Sheets, Tableau Public

-Soft Skills: Communication, Team Collaboration, Problem Solving, Detail-Oriented

Professional Experience:

WellSpace Health-CRBH • Sacramento, CA

Janitor- Oct 2024 – Jan 2025

-Practiced safety protocols and documented hazardous material handling procedures.

-Intaking calls for existing or potential patients and scheduling transport to facility

-Patient discharging

Sutter Roseville Medical Center

Environmental Services Housekeeper- April 2018– May 2024

-Analyzed time logs to optimize room cleaning schedules, contributing to improved patient turnover.

-Collaborated with nursing staff and tracked sanitization procedures to meet infection control standards.

-Managed and inventoried cleaning supplies

Sutter Roseville Medical Center

Food Production Worker- July 2014- April 2018

-Cashiering

-Patient interaction for meal delivery and tray retrieval after meal

-Acosta Sales and Marketing

Vendor/Merchandiser October 2012- July 2014

-Going into various retail and grocery stores to set displays for Colgate-Palmolive brand

-Collaborating with store managers to ensure products are full on shelves

-Identifying missing or misplaced products to fill shelves

Education & Certifications

Certificate in Data Analytics • Course Careers

High School Diploma • Fremont School for Adults, Sacramento, CA

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