Pharmacy Support / Data Entry Specialist Candidate

Crystal Ochoa

626-***-****

***************@*****.***

WHITTER CA, 90603

Profile

Resourceful, self reliant employee who is ready to enter the workforce after several months of being self-employed. I am knowledgeable with data entry, medical terminology, phone etiquette, and customer service.

Pharmacy Clerk, Polaris Specialty Pharmacy, Baldwin Park,CA- 09/23-12/24

•Connected, screened, and relayed 100+ customer inquiries to respective department

•Administered filing system that improved efficiency

•Protected patient information and adhered to HIPAA law

•Facilitated guide for patients to successfully retrieve their medication

Barista, Paris Baguette, West Covina, CA 01/21-5/23

•Exhibited artisanal foods and beverages for customer purchase

•Learned to operate Point of Sale systems

•Promoted to Certified Employee Trainer

•Cooperated well with other employees

Floor Associate, Magical Playground, West Covina, CA 06/17-03/20

•Independently directed and supervised private events

• Setup and teardown decorations

•Listened to customer requests and fulfill them to Magical Playground’s best ability

•Sweep, organize, and sanitize event hall for the next customer

Education

•U.S Career Institute 2024-2025- Medical Biller and Coder

•West Covina High School 2013-2017- Diploma

Skills

•Medical Terminology & ICD-10 Knowledge

•Familiarity with CPT, HCPCS, and other medical code sets

•Pharmacy & Healthcare Software: Quest, DocuTrack, Insight

• Microsoft Office & Google Workspace 75 WPM Typing Speed

References

•Wendy Rundle: 626-***-****

•Olivia Margo: 626-***-****

•Paul Tirado: 626-***-****

“And may the Lord our God show us his approval and make our efforts successful. Yes, make our efforts successful!” PSALMS 90:17

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