Dynamic Customer Service Representative with Proven Retention Skills

Customer service representative

Magnum Insurance Agency

Dec 2024 - Sep 2025

Chicago, US, United States

Experience

Provided exceptional customer support by addressing inquiries and resolving issues efficiently.

Developed and maintained strong relationships with clients to enhance customer satisfaction and loyalty.

Handled high-volume calls while maintaining a positive attitude and ensuring customer needs were met.

Help customers in a time efficiently manner with car accident crash claims. sales customer representative

R&M Resale

Jan 2020 - Aug 2024

Chicago, US, United States

Developed strong customer relationships by providing personalized service and addressing inquiries effectively.

Monitored inventory levels and assisted in stock management to ensure product availability for customers.

Greet customers and help them pick out merchandise. Unload,price and stock merchanise.

Ring up customers.

Maintained a clean and organized workspace to enhance the customer experience.

Waitress

El Tecolote Restaurant

Jan 2016 - Mar 2019

Chicago, US, United States

Provided exceptional customer service by promptly greeting and serving guests, ensuring a positive dining experience.

Maintained a clean and organized dining area, adhering to health and safety regulations.

Handled customer inquiries and resolved complaints in a professional manner, enhancing customer satisfaction.

Processed cash and credit transactions efficiently, balancing cash registers at the end of shifts.

Developed strong relationships with regular customers, fostering loyalty and repeat business.

Summary

Dynamic customer service

representative skilled in engaging

clients and providing

personalized solutions to

enhance satisfaction. Known for

maintaining a positive attitude

while efficiently managing

customer inquiries and issues.

Proven ability to handle complex

situations, ensuring swift

resolutions and improved client

retention rates. Eager to leverage

strong communication skills to

drive exceptional customer

experiences.

Problem-solving Expert

Skills

Customer engagement Expert

Positive attitude Expert

Attention to detail Expert

Communication skills Expert

Customer support Expert

Spanish Native

Languages

Maria del Rosario Saucedo

Customer service representative

312-***-**** ****************@*****.*** Chicago, US, United States High School Diploma

Farragut High School

2000 - 2004 chicago, United States

Education

Contact this candidate