Telecommunications Sales and Patient Care Professional
Resume:
Jo Ann Forte
Cincinnati, Ohio 45211
Express Scripts, Cigna Health Care
Patient Advisor, 2018 to 2023
Provide care for patients, providers, caregivers and clients to promote a healthy outcome. Process patient prescriptions through Express Scripts mail delivery service.
Cincinnati Bell, Senior Sales Representative - Cincinnati, Ohio, 2012 to 2017
Offer solutions or bundles from Cincinnati Bell to current and prospective retail customers.
Multi-task between account management,
Document customer’s responses, offer solutions, discussing product options, and generating service
through multiple ordering systems. Negotiate products and services offered by Cincinnati Bell’s
promotional offers generated by marketing. Maintain, track, change, and input leads through Salesforce.
Exceed sales quota monthly. I was recognized as a top sales performer in consumer sales year to date.
Time Warner Cable, Sr. Account Executive, 2010 to 2012 Cincinnati, Ohio
Responsible for achieving a monthly quota in data, voice, video, and mobility. Conducted proactive
consultative needs analysis with new prospective customers. Designed solutions to meet complex sales proposals, presentations on products and benefits. Self-generated leads by
contacting prospective clients by telephone cold call premise visits, networking and industry events.
Time Warner Telecom, Account Executive, West Chester, Ohio, 2005 to 2010
Proactively sold products and services to qualified businesses. Maintained a high level of sales
activity including needs assessments, application development, proposal presentation, negotiation,
and post-sale services. Prepared and presented sales proposals to customer decision makers to gain
closure. Qualified new leads and requested site surveys to determine serviceability through
submission of ROI/IRR analysis.
AT&T, Account Executive, 2002 to 2004
Established and cultivated existing relationships across multiple organizational levels with potential in
assigned base of accounts.
WORLDCOM, Cincinnati, Ohio,
National Account Manager II, 1999 to 2002
Proactively maintained Worldcom national account clients.
Presidents Club, Masters Club for being top sales Representative in the country.
Education: Attended Mt. St. Joseph College, Cincinnati, Ohio
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