NIBEDITA THATOI
Cumming, GA *****
***************@*****.***
Professional Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level office work, data entry, or data management position.
Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain a full-time position offers professional challenges utilizing interpersonal skills, excellent time management skills, and problem-solving skills. Work Experience
Customer Service Representative (Full time)
EBIX INC.
Johns Creek, GA
Asst. Teacher (Full time)
Primrose School
Cumming, East, GA
Lead Teacher (Full time)
Carrington academy-Cumming, GA
I am working as a lead teacher in Toddler classroom. Asst. Teacher (Full time)
Big Blue Marble Academy
Daycare-Cumming, GA
Assistant Teacher (Full time)
Delhi Public School-India
January 2017 to February 2019
1. Full time employees as a customer service representative in phone support, resolve or escalating their issue and maintain history for Audit purpose. 2. Work with primary teacher to manage the classroom. 3. Implementing daily lesson plans under supervision of primary teacher. 4. Ensuring the classroom is safe.
5. Overseeing students during break times, lunch and dismissal. 6. Assisting with student assessments and communication with parents. 7. Working in the Kumon Institution.
Education
History (Master of Arts)
Vinayaka Mission University
January 2011
MBA
ICFAI University
October 2006
Political Science, English (Bachelor of Arts)
Sambalpur University-Sambalpur, ODISHA, IN
April 2004
Upper secondary education
High school diploma
Skills
Phone Customer Support
Customer Service Representative
Teaching
Daycare
Classroom experience
Email communication
Classroom management
Administrative
Office experience
Preschool experience
Microsoft Office
Toddler care
Lesson planning
Childcare
Call center agent experience
Customer support experience within insurance industry
Customer issue escalation
Microsoft team
Certifications and Licenses
Driver's License
Present
CPR Certification
November 2023 to November 2025
Fire Safety Certification