Account Manager with B2B Sales Expertise

Ahmed Idris

Anaheim, CA *****

***********@*****.*** 808-***-****

Authorized to work in the U.S. for any employer

Professional Summary

Dynamic and results-driven Account Manager with over 5 years of experience in B2B sales, customer relationship management, and retail operations. Proven ability to deliver tailored solutions, exceed sales targets, and enhance client satisfaction. Adept at working in fast-paced environments and skilled in both inside and outside sales strategies. Professional Experience

Account Manager

Wholesale Payments Inc. – Lubbock, TX

Sep 2022 – Present

● Delivered custom tech and payment solutions to small and mid-sized businesses (B2B level 2/3 processing).

● Consulted with business owners to provide tailored POS software, terminals, and mobile payment options.

● Increased merchant acquisition through strategic sales and needs-based solutions. Account Manager

Fenix Consulting Group – Orange, CA

Dec 2021 – Present

● Specialized in business consulting, operations, and personal development coaching.

● Conducted outreach and marketing through digital platforms to enhance brand awareness.

● Collaborated with management to improve internal processes and client outcomes. Assistant Store Manager

AT&T – Dana Point, CA

Jan 2022 – Aug 2022

● Supported daily retail operations and supervised staff activities.

● Led product sales, inventory management, and cash handling duties.

● Assisted in meeting and exceeding sales targets through personalized service and upselling.

Sales Representative

Mass Markets – Iowa City, IA

Nov 2018 – Mar 2019

● Promoted and sold Spectrum Internet, Phone, and Cable services via outbound and inbound calls.

● Upsold additional services and resolved customer inquiries efficiently. Retail Sales Associate

Various Roles – Coralville, IA

2017 – 2018

● Positions held at Express, Dillard’s, and T.J.Maxx.

● Performed retail duties including sales, customer service, cashiering, and merchandising.

Education

Associate of Science in Business Administration (In Progress) Colorado Technical University Online – Colorado Springs, CO High School Diploma

West High School – Iowa City, IA May 2017

Skills

● B2B & B2C Sales

● Salesforce & CRM Tools

● POS Systems & Mobile Payments

● Customer Service & Client Retention

● Cold Calling & Upselling

● Social Media Marketing

● Store Operations & Cash Handling

● Microsoft Office Suite

● Leadership & Team Collaboration

● Multilingual Communication

Certifications

● Valid U.S. Driver’s License

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