Management(upper level), Customer Service, HR duties, etc.

Sean William Daugherty

Buchanan, New York 212-***-**** ********@*****.***

PROFESSIONAL EXPERIENCE

SINYC, LLC-self employed Westchester, NY

Transportation Logistics/Services

****-*******

● Facilitate and schedule transportation requirements for private clients throughout the tri-state region (airport trips, social outings, daily commutes, etc.).

● Maintain daily/weekly itineraries for high end clients with high end demands.

● Adapt to unexpected changes daily resulting from traffic delays, customer flight schedule modifications, etc.

● Ensure client communication is pristine and accurate and timely in order to provide clients with peace of mind in a very high paced, high volume, high difficulty region of the country to guarantee accurate transportation needs. Advance Auto Parts Ossining, NY

General Manager In Training

2023-2024

● Oversaw all day to day operations including; Inventory Management/Pricing,Staffing Scheduling, Employee Reviews, Store Organization/Cleanliness, Customer Relations, Corporate Account Relationships/Sales, etc.

● Adjusted to last minute changes, urgent customer requests, weekly inventory logistics changing constantly in a fast paced environment.

● Managed store sales goals, Individual employee sales targets, Bonus distributions based on performance, Employee morale, Daily Employee ‘huddles’ to maintain open and transparent communication, Reported weekly to the District Manager regarding store performance, recommendations for continual improvement within the store and communicated any store needs required in order to provide the best possible experience to customers. Aegeon Tappan, NY

Manufacturing Administrative Assistant to General Manager 2021-2022

● Managed production of 2 million feet of trenchless sewer liners and pumping resin into liners (approx. $35M value), including monitoring ordering and delivery of chemicals and other materials to ensure sufficient materials to meet production deadlines.

● Coordinated shipping logistics with nation-wide couriers and customers throughout the Northeast.

● Oversaw all client order requests, questions, changes to orders and deadlines, and timely updates to clients regarding status of production.

● Improved and maintained employee morale and productivity during high season with improved communication to all employees and by building team relationships.

Strategic Insight NYC Manhattan/Queens, NY

Professional Consulting/Business Management for GSB Digital 2018-2020

● Facilitated the acquisition of a large traditional printing company by Graphics Services Bureau and integrated two very different corporate cultures into one unified team, including training and coaching new employees on internal systems and operating procedures and consulting on staffing and training decisions.

● Coordinated the breakdown, rigging, transporting and set up of numerous large pieces of equipment from a Manhattan location to a Queens location.

● Managed monthly profit and loss reports for the new division of Graphics Services Bureau Digital and spearheaded profit-maximizing projects.

A Quality Construction, Corp.Westchester, NY

Business Management

2017-2018

● Managed all office duties including but not limited to scheduling employees/jobs, payroll, accounts payable/receivable, client communication as well as assisted with onsite work on numerous large complex projects. Graphics Service Bureau Queens, NY

Plant Manager/Senior Project Manager

2006-2017

● Supervised a staff of 35-40 employees, including printing press operators, pre-press personnel, bindery personnel, shipping manager, project managers, customer service representatives, and couriers servicing.

● Serviced 25-30 client accounts personally on a daily basis. Sean William Daugherty

Buchanan, New York 212-***-**** ********@*****.***

● Coordinated production schedule for all project and directly managed all in-house projects from order entry to final delivery to maintain high-quality standard for large projects with quick turnarounds, including coordinating shipping and courier delivery via FedEx and UPS, maintaining up-to-date list of all orders in MIS system (EFI Printsmith/Vision) and managing flow of information between Manhattan and Queens locations.

● Maintained appropriate staff levels per demand, including hiring and employee training responsibilities.

● Planned and implemented two full relocations of the digital operations, including drafting floor plans and workflows for production offices and dozens of large production machines in a LEAN manner to maintain workflow and efficiency.

● Implemented increased structure and oversight for production line that directly increase productivity and worker satisfaction, including (i) created “cells” within the production environment to maximize productivity; (ii) maintained profitable P&L each month with a month-end review to further improve profitability for upcoming month; (iii) created standard operating procedures for all roles within the organization; (iv) implementing guided tours for clients; and (v) established daily production meetings with customer service representatives. Sales Project Manager

2004-2006

● Coordinated production on all orders for 4 sales representatives with 20-30 active clients, including color work and black & white litigation projects from intake to shipping.

● Communicated with clients and production to ensure timely and satisfactory service and product delivery. Customer Service Representative

2003-2004

● Managed all walk-in client inquiries (answering production questions, showing samples, etc.), routed incoming and outgoing phone calls, coordinated shipping of projects to clients, satisfied client orders for Canon and Xerox copies,

● Oversaw complex orders from intake and administered orders through production, including scheduling orders with the Shift Supervisor upon approval, regular communication with clients, and coordinating delivery. SKILLS

● Excellent verbal and written communication skills (mediating between opposing parties in a work environment)

● Fully trained by Hewlett Packard in LEAN Manufacturing/5S techniques

● Managing and motivating employees, maintaining employee morale during tougher times

● Knowledge of MS Office suite, MAC, PC, Outlook, Adobe, EFI Printsmith, EFI Vision

● Supervised workers operating heavy duty HP Digital Suite of Commercial Printing Equipment as well as all types of finished product binding equipment (bookmaking, lamination, UV coating, Traditional finishing techniques, final cutting, etc.)

EDUCATION

Houghton College Houghton, NY

2002-2003- International Relations Major, Mayterm program in Tanzania/Zanzibar Houghton Academy Houghton, NY

1999-2002- Honor Roll Student and member of National Honor Society ADDITIONAL

Sports:High School Varsity Soccer & Basketball

Language: Conversational in French and Sango (tribal language in Central African Republic); Rudimentary Spanish Cross-cultural: Travelled to Ryazan/Moscow/St. Petersburg, Russia with Partners with Russia Program for 3 summers to teach local Russian students English; numerous short term mission trips to the Central African Republic

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