Administrative Support & Customer Service Specialist

CASSIDY N YOUNG

ADMINISTRATIVEASSISTANT-CUSTOMER SERVICE - ACCOUNTING

Orange Park, FL ****************@*****.*** 240-***-****

PROFESSIONAL SKILLS

« Administrative Support « Payment Processing « Excel * Scheduling

+ Project Management + Microsoft Office Suites + Google Docs » Customer Service

« General Correspondence « Social Media Marketing « Payroll - Time Management

PROFESSIONAL EXPERIENCE

Apex Athletic LLC- Hollywood, Maryland July 2022- April 2024

A community-focused establishment providing quality education and instruction in competitive cheerleading and tumbling.

Cheer Coach, Tumbling Coach, and Front desk administration (As Needed)

Choreographed competitive cheer routines, coached athletes in tumbling skills and proper techniques, and provided support with

front desk operations.

« Aim to develop young athletes' physical skills and mental mindsets, fostering their growth as confident, resilient

individuals both on and off the mat.

* Overseeing social media presence while actively promoting the organization’s offerings and image.

« Strives to foster a welcoming and inclusive environment for new athletes.

A Cleaning Tradition, Inc. (ACT) - Hollywood, Maryland Aug. 2023 - Feb. 2025

A family owned and operated professional cleaning services company (residential, commercial, construction,move-out).

Administrative Assistant (Part-Time)

Performed administrative and clerical duties with focus on accuracy and professionalism.

« Answered, screened, and directed incoming telephone call, received and sorted mail and deliveries, greeted visitors to the

office, maintained all files, controlled office inventory, and ordered supplies.

« Assisted with processing weekly payroll for 8 to 10 employees; schedule meetings as needed.

Janitorial Associate (Part Time)

Executed cleaning and supply functions on residential, commercial, move out, and construction jobs.

«Performed all duties with a high attention to detail to exceed customer expectations in compliance with all health and

safety regulations; carried out heavy cleaning tasks and special projects; stocked and maintained supplies inventory.

Comfort - Online Clothing Brand Dec. 2024 - Present

Brand Ambassador

The Comfort Ambassador Program brings together a seleccted group of individuals who epress their personal style while

sharing our message of positivity and comfort.

« Promote the Comfort brand and its merchandise through strategic advertising on all major social media platforms.

Captain Leonards Seafood Restaurant - Mechanicsville, Maryland Mar. 2025- Aug. 2025

A family Owned Seafood Restaurant selling authentic Maryland Seafood.

Back Kitchen, Food Runner, and Server (Part-Time)

Ran Kitchen items to and from the kitchen while assisting customers and other staff. Seated and served customers.

+ Efficiently prepares high quality dishes that are both visually appealing and flavorful.

* Demonstrates attention to cleanliness, and organization in the work place.

¢ Handles stressful situations with professionalism, Respect, and Resourcefulness.

REFERENCES

ACleaningTradition Inc. (ACT) Captain Leonard's Seafood Restaurant Apex Athletics LLC

Owner- Teresa Austin Owner- Cheryl Riley Owner- Autumn Kans

Number- 240-***-**** Number-301-***-**** Number-301-***-****

Email- ************@***.*** Email- ***************@*****.*** Email-

EDUCATION

High School Diploma (May 2025) Florida Institute of Technology Online (2025- 2029)

Graduated One YearEarly B.A Applied Psychology

Leonardtown High School - Leonardtown, Maryland (Concentrating Major) Forensics Psychology

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