Versatile Professional with Operations Focus

Dwayne McKenzie

Bristol, CT ***** 607-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Versatile and results-driven professional with experience in inventory management, customer service, logistics, and direct care. Adept at problem-solving, teamwork, and maintaining operational efficiency across various industries. Recognized for strong work ethic, adaptability, and attention to detail. Seeking opportunities to leverage skills and experience in a dynamic work environment.

SKILLS

Inventory Management

Customer Service

Attention to Detail

Team Collaboration

Time Management

Problem-Solving

Workforce Management

Shipping and Receiving

Operational Efficiency

Floor Space Maximization

Forklift Operation

Tech-Savvy

WORK EXPERIENCE

Delivery Associate

Amazon — October 2024 – January 2025

Safely and efficiently delivered packages to customers, ensuring timely and accurate shipments.

Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.

Maintained delivery logs and reported any discrepancies to management.

Therapy Aide

Elmira Psychiatric Centre — August 2023 – October 2024

Provided direct care services, treatment, rehabilitation, and support to individuals diagnosed with mental illness in institutional and community-based settings.

Assisted individuals in participating in recreational programs and developing daily living skills.

Ensured a clean, safe, and comfortable environment for patients.

Collaborated with other staff to develop, implement, and document care plans.

Administered medication in accordance with special instructions.

Painter

Cook Painting — May 2023 – August 2023

Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.

Applied paint to surfaces using brushes and rollers, ensuring a high-quality finish.

Operated power and hand tools to prepare and paint large areas.

Protected surfaces from damage and spills by using drop cloths prior to and during painting.

Inventory Associate

WIS International — February 2023 – May 2023

Scanned barcodes for current inventory at customer locations to provide accurate inventory information, assisting customers in making informed business decisions.

Maintained a positive, safe, and inclusive work environment.

Upheld the company's core values of Service, Pride, Integrity, Results, Innovation, and Teamwork.

Warehouse Manager

Margaritaville Caribbean Group — 2014 – 2022

Oversaw daily warehouse operations, including quality assurance, inventory management, space management, logistics, and floor productivity.

Scheduled and supervised warehouse teams, managing workflows to maximize efficiency.

Analysed productivity and developed actionable plans for loss prevention.

Ensured timely order fulfilment and distribution across all Margaritaville locations in Jamaica.

Managed and trained warehouse teams to solve day-to-day operational issues.

Prepared monthly reports and approved payroll.

Warehouse Associate

Margaritaville Caribbean Group — 2012 – 2014

Prepared orders for shipment/distribution by systematically picking, packing, and labelling merchandise.

Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Performed inventory control, such as counting and stocking merchandise.

Manually loaded and unloaded materials from pallets, platforms, and transport vehicles.

Inspected work areas for cleanliness and removed obstacles to ensure safety.

Painter

Alpha Work Pro — 2014 – 2022

Painted surfaces using brushes and rollers.

Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.

Operated power and hand tools to prepare and paint large areas.

Protected surfaces from damage and spills by using drop cloths prior to and during painting.

Climbed scaffolding and ladders to reach work areas while observing safety protocols.

Mixed and matched paints according to customer specifications.

Applied putty and fillers to prep uneven surfaces and fill in holes.

Cook

BJ Cafe — 2005 – 2012

Prepared ingredients and cooked a variety of meals according to menu specifications.

Maintained food safety and sanitation standards in a fast-paced kitchen environment.

Collaborated with team members to ensure efficient kitchen operations.

Managed portion control and minimized food waste.

EDUCATION

High School Diploma

Albert Town High School — 2005

REFERENCES

Available upon request

Contact this candidate