Energetic Wireless Sales Leader with Training Experience

Katelynn D Shure

**************@*****.***

925-***-****

Seeking Employment! Antioch, Ca, 94509

ENERGETIC WIRELESS SALES PROFESSIONAL WITH SALES SUCCESS AND MANAGEMENT EXPERIENCE. SKILLED IN CUSTOMER ENGAGEMENT, TEAM COORDINATION, AND MARKETING. GOAL-DRIVEN, ADAPTABLE, WITH A CREATIVE THOUGHT PROCESS. CUSTOMERS FOCUSED ON RECEIVING POSITIVE REVIEWS, BOOSTING PERFORMANCE, AND DELIVERING STANDOUT RESULTS. Work Experience

Outreach Director (Jan-2019 to March-2023)

Kascades Incorporated Remote/Bay Area

Community Outreach Director for a nonprofit supporting individuals facing drug and alcohol addiction. Coordinated community services, built trust-based relationships, and connected clients with recovery resources. Led outreach initiatives, organized

support programs, and fostered a compassionate, structured environment for individuals seeking stability and a path forward.

Consultant (April-2017 to Nov-2018)

Victa Verizon Danville, CA

Assistant Manager at Victra (Verizon) with experience training teams on new products through technology seminars, strengthening customer loyalty through proactive follow-ups, and maintaining accurate daily operations. Managed cash handling, built compliant planograms, and supported a smooth, informed, customer-ready store environment. Worked as a team to meet weekly goals that pushed the store to number one in district.

Retail Consultant ( Jan-2014 to Feb-2017)

Sprint Antioch, CA

Sales Consultant at Sprint with a strong record of exceeding monthly sales and insurance targets, earning multiple performance awards. Consistently tending to customers with attentive service, clear communication, with focused approach that created a network consisting of lasting customer loyalty. Cold-calling experience and inventory/reconciliation. Core Skills

• Customer Relationship Building

• Product Knowledge & Demonstration

• Client Retention & Follow-Up

Leadership & Training

• Conflict Resolution & De-escalation

• Cash Handling & POS Accuracy,

Adaptability in Fast-Paced Environments

• Community Outreach & Advocacy

• Organizational & Time Management

Sales Strategy & Target Achievement

Education

Los Medanos College -

AA Business Management

Minor: Recording Arts

GPA: 3.2 Graduated 2014

Antioch High School -

Diploma

Honor roll

GPA: 3.6 Graduated 2012

Certificates

Microsoft office Suite

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