Compassionate Peer Support Specialist Resume
Resume:
Alicia Worden
Milwaukee, WI *****
************@*****.***
Professional Summary
Compassionate Peer Support Specialist with hands-on experience in mentoring individuals with substance use and co-occurring disorders. Skilled in crisis intervention, safety planning, and community involvement facilitation. Certified in CPR and peer support, with strong communication and administrative abilities. Dedicated to empowering others through recovery-focused support and sharing personal recovery experiences.
Willing to relocate to: Oak Creek, WI
Work Experience
Sales Associate
Spirit Halloween
September 2025 to Present
* Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
* Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
* Effectively communicated promotions, discounts, and special offers to customers at the point of sale Property Manager
Flourish
April 2025 to October 2025
* Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
* Developed and maintained positive relationships with property owners, providing regular updates on property performance and financial outcomes
* Participated in community outreach programs, representing the property and building positive relationships with the local community
* Implemented preventative maintenance programs, extending the lifespan of property systems and reducing overall maintenance costs
* Implemented security measures, such as surveillance systems and access control, ensuring the safety and security of both tenants and property assets
Residential Client
Matt Talbot Recovery Services, Inc.
February 2025 to April 2025
* Maintained accurate documentation of my recovery progress, including assessments, treatment plans, case notes, and discharge summaries
* Participated in regular team meetings to discuss coping skills, coordinate care efforts, and address any challenges or concerns
* Implemented a peer mentorship program that paired experienced individuals in recovery with those who were newly entering the process
* Led weekly supervision meetings with peer mentors to provide guidance on challenging cases Education
Peer Support Specialist (Online course)
Best KY Training Association
August 2025 to October 2025
Medical Office Assistant (Online course)
Bryant & Stratton College-Online
September 2023 to December 2024
Skills
• Administrative experience
• Mentoring clients - Clients mentored monthly (11-20 clients)
• Experience with individuals with substance use disorders
• Safety planning
• Communication skills
• Working with people with disabilities
• Substance abuse
• Experience with individuals with co-occurring disorders
• Sharing personal recovery experiences
• Recovery peer support - Recovery peer support experience (1-2 years)
• Caregiving
• Peer support goal setting
• Crisis intervention
• Basic life support
• Community involvement facilitation
• First aid
Languages
• American Sign Language - Intermediate
Awards
Recommendation letter
August 2025
Second Century
Matt Talbot Recovery Services, Inc.
2187 South 85th Street
West Allis, WI, 53227
Phone: 414-***-****
Fax: 414-***-****
To Whom It May Concern:
This letter serves as a recommendation for Alicia Worden. My name is Jamye Perez. I am a Clinical Substance Abuse Counselor and I have a professional relationship with Alicia Worden.
Alicia is a personable, genuine and intelligent soul. She would make an exceptional Peer Support Specialist; as evidenced by her having navigated similar challenges to the population she will be serving. While interacting with Alicia I have observed that she is able to draw on her own recovery journey in order to inspire others. Furthermore, she is able to demonstrate that overcoming challenges is possible. Whether it's related to mental health, substance use, or other conditions, Alicia is able to connect with individuals on a deeper level and build rapport and trust. Additionally, she has the ability to understand and share the feelings of others, showing she genuinely cares and has concern for their well-being. In summary, Alicia embodies a unique blend of personal experience, empathy, strong communication, and a commitment to professional ethics. These qualities are crucial for fostering trust, promoting recovery, and empowering individuals seeking support. I can be reached by email or phone: ******@*******.*** 414-***-**** if needed. Please reach out if you have any questions. I am happy to answer any and all questions you may have. Sincerely,
Jamye Perez CSAC CS-IT
Jamye Perez CSAC CS-IT
******@*******.***
Clinical Program Director- Second Century
Certifications and Licenses
Certified Peer Specialist (CPS)
October 2025 to Present
Driver's License
June 2024 to October 2027
CPR Certification
July 2025 to July 2027
Adult and Child CPR/AED & First Aid certification
Infectious disease course complete
Medical equipment safety complete
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