Administrative & Virtual Support Specialist with 8+ Years

September **** – October ****

Real Estate Virtual Assistant – Project-Based June 2025 – August 2025

One Solutions

Conducted skip tracing to identify residential property leads. Maintained spreadsheets, lead lists, and property information. Assisted with social media posting and administrative tasks. Order Fulfillment Check Issuer Records Keeping Specialist June 2017 – May 2025 Need My Transcript (Parchment), USA

Fulfilled transcript orders accurately and efficiently. Processed check issuance and maintained financial compliance. Managed confidential student and financial records with high accuracy. Administrative & Virtual Support Specialist with 8+ years of experience in order fulfillment, records management, data entry, skip tracing, social media assistance, and digital operations. Skilled in supporting U.S.-based teams, managing confidential information, handling customer inquiries, and creating basic graphics using Canva. Highly organized, detail-oriented, and capable of multitasking in fast-paced environments. MARIA CAROL BALILI

Batangas, Philippines ***************@*****.*** LinkedIn ADMINISTRATIVE & VIRTUAL SUPPORT SPECIALIST

AREA OF EXPERTISE

PROFESSIONAL EXPERIENCE

Data Entry

Seo

Graphics Design

Lead Generation Specialist

Digital Marketing

KEY ACHIEVEMENTS

Order Fulfillment / Records Management: Processed 2500+ transcript orders monthly with accuracy and on-time delivery.

Virtual Assistant / Social Media: Increased engagement in Facebook group by 30% through consistent posting and community moderation.

Social Media Marketing Assistant – Project-Based

LLM Company

Managed Facebook group engagement and community moderation. Created promotional posts, ads, and announcements. Responded to inquiries and supported lead generation efforts. Virtual Assistant – Intern / Digital Products Designer ESTSY Va Master Class

June 2024 – December 2024

Designed and listed digital products optimized with keyword-based SEO. Assisted with customer service and order management. Sales

Nursing Assistant – Health Care

GEFI, Puerto Princesa 2003 – 2004

Theology

ACTS Bible School, Quezon City 2006 – 2008

EDUCATION

Call Center Agent – Sales May 2016 – March 2017

Healf

Managed inbound and outbound sales calls.

Achieved sales targets and promoted products.

Provided accurate product information and handled customer inquiries. Loan Officer Assistant

Kauswagan

Reviewed and verified loan applications for compliance. Assisted loan officers to improve approval processing. Jan 2014 – March 2016

Supervisor / HR Assistant

Captain’s Burger April 2008 – September 2011

Supervised staff and store operations.

Handled onboarding, training, and basic HR responsibilities. SKILLS

Order Fulfillment & Processing

Records Management

Check Issuance & Payment Handling

Financial Data Entry

Skip Tracing & Data Organization

Customer Service & Sales Support

Social Media Management (Facebook)

Basic Graphic Design (Canva)

MS Excel & Google Sheets

Data Verification & Accuracy

Confidential Information Handling

Problem-Solving & Multitasking

Google Workspace

Microsoft Office

Canva

Erank

Spreadsheet Management

TOOLS

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