Detail-Oriented Data Entry & QA Specialist
Resume:
Sarah Wesley
Cozad, NE *****
***********@*****.***
www.linkedin.com/in/sarah-wesley-69835358
Professional Summary: Accurate and detail-oriented data entry professional with a strong background in database systems, reporting, and quality assurance. Experienced in maintaining precise records, performing daily audits, and verifying high-volume information with consistent accuracy. Skilled in Google Spreadsheets, Microsoft Excel, and various digital data systems, with a proven ability to type 50+ WPM while maintaining data integrity. Demonstrates strong analytical skills through nightly financial reconciliations and multi-stage information checks in prior roles. Brings a commitment to efficiency, confidentiality, and reliability developed through years of customer service, administrative support, and technical training. Adept at learning new software quickly and ensuring clean, organized, and error-free data. Relevant Skills
● Web Development
HTML, CSS, Javascript, & jQuery
Node.js, Express.js, & React
MERN
MySQL/Sequelize
MongoDB/Mongoose
● Computer Skills/Computer Systems
Google Spreadsheets
Microsoft Office, Excel
Windows OS
50 WPM typing speed (minimum)
Education:
● University of Kansas / edX - Jun 2023 to Nov 2023 o Certificate in Web Development through Coding Bootcamp
● Butler County Community College - Aug 2011 to Dec 2013 o Credit hours earned in Web Development
Employment:
Holiday Inn Express
Lexington, NE Dec 2023 – present
Night Auditor/Front Desk Clerk
● Accesses the central digital database to generate reporting of hotel room guest statuses
● Produces accounting journal reports detailing payment method totals and overall daily transaction balances via the hotel’s central digital database
● Utilizes skill in attention to detail to verify data accuracy by reviewing generated reports and performing quality checks to ensure completeness and correctness
● Runs the end-of-day audit and prints the final reports from the central digital database, as well as enters the final transaction totals into the hotel’s Google spreadsheet for documentation
One Call Concepts
Wichita, KS Nov 2019 – Jun 2023
Phone Operator
● Utilized a multiline phone system accessed from a computer to take calls from both contractors and homeowners to create requests for underground utilities to be marked in a digging area, while using utmost confidentiality
● Gathered information received from the callers and typing out specific instructions for an area that needed marking using distance, directions, and specific visual indicators
● Once the information was gathered, went through a few stages of quality checks to make sure the information was as accurate as possible before sending the requests out to utility locators
● Initially worked at the office location, switched to working remotely due to the Covid pandemic - majority of job completed remotely Best Buy
Wichita, KS May 2017 – Nov 2019
Customer Service Specialist/Lead
● Operated in the front end of the store at either the cash registers; customer service dealing with exchanges, returns or store pick-up; and the phone hub areas
● Cooperated with coworkers who were in more specific sales areas to help customers with locating or learning about product information
● Responsibilities also included utilizing sales techniques to meet certain quotas regarding sales of optional store-orientated protection plans for products, as well as quotas for obtaining credit card applications
● Further responsibilities, after a time, included mostly opening and sometimes closing the cash registers throughout the store which included working in the safe room running the previous sales day audit as well as counting the safe, cash drawers, and the overall sales deposit for the previous day Paradies Shops/Paradies Lagardère
Wichita, KS May 2015 – May 2017
Sales Associate
● Accurately entered sales transactions, product information, and customer details into the point-of-sale system and company databases
● Verify data accuracy by reviewing receipts, inventory counts, and transaction logs for discrepancies
● Processed exchanges, returns, and special orders while ensuring all data is entered correctly and documented according to policy Heartland Insurance Solutions
Wichita, KS Jun 2014 – Oct 2014
Office Assistant
● Organized files containing information regarding clients
● Created and curated a spreadsheet with current and/or possible client information for the sales team
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