Empathetic Customer-Facing Professional with Diverse Roles
Resume:
Ben Mysliwski
Campbell, CA *****
*************@*****.***
Willing to relocate to: California - Oregon - Washington State Authorized to work in the US for any employer
Work Experience
Seasonal Support Driver(SSD)
UPS-Fremont, CA
November 2025 to December 2025
• Accept route in AM
• Meet driver at specified address and onboard packages
• Begin route using either preloaded manifest or scanning packages into new manifest
• Circle back to hit any stops that were unresolved on first pass(age restricted items and nobody was home, cids, etc)
• Call hub for further instructions
•
Porter
Rivian/EDS Service Solutions-San Jose, CA
December 2024 to September 2025
Delivering cars to customers
Organizing vehicles in lot at service center
Delivering and retrieving parts from other centers Charging vehicles and monitoring chargers
Driving between 1 and 500 mile a day.
Conversing with clients and relaying info between management and clients. Managing onboard infotainment systems.
Troubleshooting before final delivery to client(With little to no training!) When not busy in the Porter role, actively assisting other departments.(Parts, Sales, Vehicle Operations, Front of House.)
Crew Member
Landcare-San Jose, CA
November 2022 to November 2023
Maintain commercial properties.
Mow, edge, trim, prune landscaping.
Maintain tools and equipment.
Communicate with clients.
Team Member
Amazon Warehouse-San Jose, CA
July 2021 to October 2022
Pull for customers orders.
Stock incoming merchandise.
Cull expired inventory.
Foreman
BrightView Landscapes, LLC- DE-San Jose, CA
November 2017 to May 2021
Lead team of landscapers.
Maintain landscaping at commercial, retail,
industrial, and larger residential properties.
Maintain tools and equipment.
Operate power hand tools as well as walk behind
and riding machines.
Communicate with clients and management about
design decisions and implementation.
Drive company truck and trailer with crew to
various job sites in SF bay area.
Apply fertilizer during correct season.
Soil aeration.
Application of various herbicides and pesticides.
Weekly safety meetings with my crew.
Identifying and mitigating hazards prior to starting work.
Communicating verbal and written instructions
and reports to other teams and teammates.
Maintain a working knowledge of plants, weeds, insect, and fungal pests common to the area. Maintain records of truck safety and maintenance.
Log name and volume of chemicals applied
as required by state and federal regulations.
Full truck and trailer inspection and logging findings prior to leaving yard. Identifying and reporting hazards, leaks, opportunities for upselling, potential future problems and immediate concerns to management and later implementation of those installations or fixes. Education
Landscaping (Training program/Apprenticeship)
Ezhome/Brightview-San Jose, CA
February 2015 to May 2021
I’ve been gardening since I was 5yrs old and i thoroughly enjoy working with plants and working outside. I’m quick on the uptake of skills and tasks and I’m confident and safe when it comes to the skills I use. From an F-250 with 18’ trailer to a F-650 dump truck. All variety of conventional and power tools as well as many walk behind and ride on equipment. I have been certified for herbacide/pesticide/fungicide/ fertilizer application several times.
Willing to work overtime, holidays, any weather, help other depts.(enhancement, construction, irrigation etc.
High school diploma
Del Mar High School-San Jose, CA
August 1996 to October 1999
Skills
• Operating heavy equipment
• OSHA
• Shipping & receiving
• Route driving
• Equipment maintenance - Equipment maintenance experience (3-5 years)
• Driving
• Outdoor work
• Team management
• Power tools
• Vision inspection system
• Customer communication
• Sanitation
• Irrigation systems
• Food industry
• Cargo van operation
• Customer service
• Special events
• Visual inspection for quality control
• Accounting and finance experience
• Sales
• Hand tools
• Delivery driving - Delivery driving experience (1-2 years)
• GM vehicles
• Quality inspection
• Attention to detail
• Active listening
• Banking
• Computer skills
• Crew management
• Grocery store
• Heavy lifting
• Interpersonal skills
• Technical Proficiency
• Flatbed
• Leadership
• GPS
• Respiratory protection
• Implementation of OSHA safety standards
• Self-directed learning
• Electric pallet jack
• Regulatory inspections
• Unloading
• Schedule management
• Hazard Communication Standard
• FIFO
• Photography
• RF scanner
• Load securing safety procedures
• Passenger vehicle
• Blueprint reading
• Construction
• Ability to follow instructions
• Cleaning
• Commercial cleaning
• Refrigeration
• POS systems
• Retail management
• Safe work practices
• Mechanical troubleshooting
• Customer complaint resolution
• Van driving
• Math
• Adhering to traffic regulations
• Janitorial experience
• Negotiation
• Mobile devices
• Dependability
• Horticulture
• Retail sales
• Word processing
• English
• Greeting customers
• Time management
• Teamwork
• Equipment installation
• Fabrication
• Pallet jack
• Computer literacy
• Computer operation
• Pest control
• Safety regulations
• Truck driving
• Management
• Cash handling
• Organizational skills
• Dealership experience
• Van driver
• Clear language communication
• Mowing
• Heavy equipment operation
• Basic math
• POS
• Inventory management
• Catering
• Climbing
• Load & unload
• Kitchen experience
• Native plants
• Record keeping
• Writing skills
• Masking (surface preparation method)
• Delivery driver experience
• Accounting
• Floor care
• Conflict de-escalation
• iOS
• Windows
• Box truck
Languages
• Spanish - Intermediate
• English - Fluent
Certifications and Licenses
Driver's License
Non-CDL Class C
Additional Information
I have 5 years of commercial landscaping experience both as a crew member and as a foreman. Prior to that I have several years of residential landscaping experience. I can use all the hand power tools, several types of riding mowers as well as walk behind machines such as tillers, trenchers, mowers, sod cutters, and more. I am good with irrigation(very familiar with micro/drip) and I enjoy physical work and working outdoors.
At Rivian I drove from 1 to 500 miles per day in many different types of vehicles in all weather conditions. Interaction with clients as well as various levels of co-workers was a daily necessity. I am quick learning and willing to obtain any licenses, permits, or certifications required for the job. I have held several permits/licenses at previous jobs(chemical, food handling, etc).
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