IT Systems and Network Administrator Resume Title

Allen Clardy 864-***-****

*** ******* ****, *********, ** 29646 ***********@*******.***

Professional Profile

Accomplished IT professional with extensive experience in the engineering, administration and support of information systems. In-depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN systems. Organized professional with exceptional follow through abilities and detail orientation. Effectively communicates with upper management, vendors, staff and users. Genuine commitment to quality and customer satisfaction.

Professional Experience

IT and Network Administrator, The Index Journal, Greenwood, SC 01/22 – 10/25

Provide desktop and software support for all employees

Windows Server 2008 and 2012 configuration, maintenance, and hardware upgrades

Upgraded all PC’s and laptop software and hardware to include SSD drives and memory

Remove Malware and do system cleanup and optimization

Perform Cat5E cable install in wall for computer and phone systems upgrading to gigabit

Performed website edits and configuration in Blox Digital

Installed new VOIP phone systems and provided employee support

Digital Imaging Supervisor, Covington Fabric and Design, Calhoun Falls, SC 02/12 – 07/20

Provide IT support and systems admin for workstations, servers, printers, etc.

Managed IBM AS400 i-series 7.2 using Navigator and Console Command Line

Had Hyper-V installed on new server box which ran two virtual servers

Manage handheld scanner and mesh network in warehouse environment

Implement, manage and program Square9 paperless office systems

Designed new globalaction workflows to convert scanned documents to e-files

Provided scripting of square9 workflow to manage scanned doc OCR and dbase archival

Provide training and application support for Square9 software

Installed virtual windows XP on windows 10 to run old software

Photograph, edit and color correct new line inventory

IT Support, Technesis Technical Services, Greenwood, SC 09/09 – 02/12

Provide IT support for various business clients

Windows Server 2003 and 2008 configuration and maintenance

Desktop support, upgrade PC and laptop software and hardware

Install Virtual Windows XP for some clients in order to run older applications

Remove Malware and do system cleanup and optimization

Perform Cat5E and Cat3 cable install in wall for computer and phone systems

Respond to all IT needs of the various clients we support

Dish Network Satellite Installer, Custom Communications, Greenville, SC 09/08 – 03/10

Provide installation of satellite TV systems of various models of Dishes and receivers

Provide troubleshooting and repair of all Satellite signal and hardware issues

Provide customer education and customer support services

Maintain inventory of Dish Network satellite equipment and receivers

Systems Administrator, Monterey Peninsula Country Club, Pebble Beach, CA 11/00 – 07/08

Configured, installed, and administered network and telecommunications systems

Established new IT policies which defined acceptable use of IT assets in the company

Installed, configured, and administered Windows 2000 and 2003 servers

Installed and managed backups and restoration using Backup Exec software

Provided remote admin and phone support for software and hardware

Installed and managed a wireless bridge to access IP camera on the driving range

Engineered a VPN solution including using terminal servers for admin staff to work remotely from home and also for remote restaurant POS systems

Implemented an in-house Internet Tee Times system for club members and Proshop

Updated and managed Club Member’s website and assisted members with its use

Provided principle consultation in a multi-million dollar building project for network and phone infrastructure planning

Technical Resource Manager, Defense Language Institute, Monterey, CA 09/98 – 12/01

Provided Operations support of VTEL equipment in a distance learning environment

Managed the scheduling and use of distance learning classrooms and equipment

Provided hardware and software troubleshooting, support, repair, and replacement

Built and cloned system images for rapid deployment to multiple classroom computers

Education

PC Troubleshooting and Repair, Datatrain Training Center, Monterey, CA 08/98

Net+ Certification, Heald College, Milpitas, CA 06/02

A+ Certification Heald College, Milpitas, CA 06/02

CNE Certified Novell Engineer in Netware 4.11, Heald College, Milpitas, CA 08/02

MCSA Microsoft Certified Systems Administrator, Heald College, Milpitas, CA 06/02

B.A. in English and Computer Science, Clemson University, Clemson, SC 06/89

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