Enthusiastic Customer Service Leader

Name

ANDREA CHANEY

Contact

New Orleans, LA ****9 C: 504-***-**** ************.*@*****.***

Recipient Subject

RE: Enthusiastic and Hard-Working

Greeting

Dear Employer,

Opener

Letter Body

I am an aspiring leader and offer key strengths in leadership, communication, and customer service. With a clear focus on progress and forward momentum, I am adept at improving processes, revamping operations, and motivating teams to excel.

Being well-versed in the requirements of this role, I see that you’re looking for someone with customer service and scheduling skills. I am eager to apply my entrepreneurial drive to help develop innovative solutions. I’ve learned a lot about your organization and I believe working with your team would be thoroughly rewarding and enriching. Call to Action

Thank you for your time and consideration of my candidacy in the role. I will reach out to you within the upcoming week to inquire about the next step in your hiring process. If you would like additional information about my background and skills, please feel free to contact me. Closer Sincerely,

Andrea Chaney

ANDREA CHANEY

New Orleans LA H: 504-***-**** ************.*@*****.*** Summary

To obtain a position where I can give valuable experience and contribute towards Companies' progress.

Summary

Skills

● Applied leadership skills by assisting in

training.

● Cooked food orders and maintained

proficiency at every station.

● Backup crew members to keep team

work flow at efficiency level.

● Monitor dining room area, windows,

front counter, bathroom and wash

dishes

● Externship Aug 2018 to Oct 2018

Orleans Family Practice

● CPR/ First Aid

● Medical insurance

● OSHA/HIPPA regulations

● Proficient in Microsoft Office Procedures ●

Medical Techniques and Procedures ●

Patient Care

● Strong Attention to Details.

Skills

Externship Aug 2018 to Oct 2018

Orleans Family Practice

● CPR/ First Aid

● Medical insurance

● OSHA/HIPPA regulations

● Proficient in Microsoft Office Procedures ●

Medical Techniques and Procedures ●

Patient Care

● Perform closing duties including deep

cleaning kitchen surface, storage, and

equipment

● Handle cash and deposit during opening

and closing

● Skills

● Medical Terminology

● Checking vitals

● Medical Billing and coding

● Phlebotomy

● Anatomy and physiology

Experience

Medical Techniques and Procedures ● Patient

Care

● Strong Attention to Details.

Skills

General accounting, Anatomy, Making

Appointments, billing, Draw Blood,

Handle cash, closing, CPR, email, First AID,

forms, injections, insurance, inventory,

laboratory tests, leadership skills, notes,

Managing, Medical Billing, Medical

Terminology, mail, Microsoft

Office, office, windows, Patient Care,

Phlebotomy, physiology, coding, reception,

sales, team work, phone

● Attention to details

● Time Management skills

● Leadership skill

● Teamwork

●Managing and updating patient records.

●Greeting patients.

●Making Appointments.

●Maintaining the front desk and reception areas.

●Performing general accounting and billing services.

●Transcribing treatment notes.

●Arranging for patient hospitalization.

●Processing insurance forms.

●Overseeing office and medical supplies inventory.

●Managing email and mail traffic.

●Answered phone and scheduled appointments.

●Draw Blood.

●Gives injections or treatments and performs routine laboratory tests.

●Prepares treatment rooms and patients for examination.

●Cleans and sterilizes instruments.

Military Experience

Date April 2022 to July2022 Basic Training

I attended the United States Army Basic Combat Training to develop and enhance skills in order to transition from a civilian to a Soldier. The Army Basic Training prepared me initially, physically, and mentally for what I would endure throughout my military career.

Experience

Date April 2024 to July 2025

Terras Total Care

● Assisting with ADLs: This encompasses tasks like bathing, dressing, grooming, and toileting.

●

● Feeding and hydration: CNAs help patients with meals and ensure they are adequately hydrated.

●

● Monitoring vital signs: This involves measuring and recording temperature, pulse, blood pressure, and respiration rate.

●

● Mobility and transfers: CNAs help patients with walking, transferring between beds and wheelchairs, and repositioning in bed.

●

● Maintaining a clean environment: This includes changing linens, tidying patient rooms, and ensuring a safe and hygienic space.

●

● Providing emotional support: CNAs offer comfort and companionship to patients and their families.

●

● Reporting changes in patient condition: CNAs are the eyes and ears of the healthcare team, reporting any changes in a patient's physical or mental state to the supervising nurse.

●

● Assisting with medical procedures: CNAs may help with tasks like wound care, catheter care, and other basic medical procedures under the direction of a nurse.

●

● Following safety protocols: CNAs adhere to infection control procedures and other safety guidelines.

●

● Documenting care: CNAs accurately record patient care activities and observations.

Date April 2023 to August 2024

Correctional officer

Enforcing rules and keeping order within the jail or prison

● Preventing disturbances and maintaining security

● Supervising the daily activities of the jail inmates

● Making sure the inmates abide by the rules and ensuring whereabouts of the inmates

● Inspecting facilities frequently

● Providing care and correctional treatment

● Managing conflicts and handling emergencies with a cool head

● Documenting daily behaviors of inmates

● Providing job training to inmates

● Moderating arguments

Date September 2022 to February 2023

Second Server at Ruth Chris

● Setting the stage for a memorable dining experience:

Cleaning and resetting tables.

Maintaining appropriate stock levels of glassware, silverware, and dishware.

Ensuring the dining room is ready for guests before and after service.

● Assisting servers with food and beverage delivery:

Delivering food to tables promptly.

Refilling water glasses and other beverages.

Bringing extra plates or napkins to customers.

● Maintaining guest satisfaction:

Staying focused on ensuring 100% Guest delight.

Relaying any messages or needs of the guest to the servers.

Responding quickly to special requests and relaying them to the server or manager as needed.

● Teamwork and collaboration:

Being a true team player and working well with others.

Collaborating effectively with servers, kitchen staff, and management.

● General dining room maintenance:

Clearing dirty dishes from tables.

Cleaning and preparing tables for the next guests.

Assisting in cleaning the dining area as needed

Date August 2020 to April 2022

Walmart • Receive deliveries and ensure that delivery items conform to work orders

• Unload merchandise from delivery trucks and open packages to ascertain that the right amount and quality has been received

• Stock store shelves with packages after marking them properly and ensure that labels are clear and visible

• Compare merchandise to invoices to ensure that correct shipment has been received

• Open and unpack received items and prepare them to be sent to the frontend

• Clean display cases and shelves and ensure that merchandise is properly and aesthetically displayed on them

• Count items in inventory and make a note of when to order more items in a series

• Set up advertising displays and ensure that pricing information on products conform to actual price data

• Requisite merchandise from suppliers by first determining space and customer demand

• Attach sale price tags to items and cross out older prices

• Fill in for sales associates when they are absent, assisting customers in choosing items and making purchases

• Assist customers during payment procedures and help them carry their purchases to the car

• Create backend stocking reports and submit requests for the additional merchandise

Dates May 2019 to July 2020 clean all areas, including examination and surgery rooms, Aramark Housekeeping patients’ rooms, laboratories and areas, including Public areas are kept clean and sanitary.

Mopping, vacuuming and sweeping floors; cleaning

Windows, dusting furniture, and making beds. Feb 2019 Dates March 2020 to March 2020

Waffle House

learns the order calling lingo, quickly and accurately takes Customers’ order, serves the order out with

exceptional Service, and helps maintain the cleanliness of the restaurant.

Count tip outs, do tip out logs.

DATES Sep 2018 to Oct 2018

Superior Options of LA INC

Experience

●Take Vital Signs ●Document patients

Cashier, Lowes Feb 2018 to July 2018

●Clean and organize the work area as needed.

●Engage in sales and performing services for customers.

●Handle cash and deposits during opening and closing. Experience

Cashier Nov 2014 to Jan 2017

Wendy's

Experience

Greeting patient

●Administer medicine.

●Chart on patients.

●Patient Care.

Experience

Education and Training

2018 Blue Cliff METAIRIE, LAGPA: 3.00

2017 Southern university of New Orleans New Orleans, La GPA: 2.50 2022 Military- Basic Training

Certifications

First AID / CPR American Heart Association 2

Certifications

Contact this candidate