Patricia Harvey
Akron, OH *****
******************@*****.***
Work Experience
Underwriting Assistant Manager
Motor Car Credit-Canton Road, OH
March 2023 to April 2025
I am a Finance Manager with CNAC. I perform duties to help guest get approved for auto loans. I also submit for repos and Chargaff accounts on delinquent accounts. Collection specialist
Genesis Logistics Inc.-Fairlawn, OH
November 2022 to March 2023
Collect on past due credit accounts late stage. Manual collector Collections Specialist
LKQ Corporation-Akron, OH
June 2017 to August 2022
LKQ automotive is a part of the auto parts industry, they buy used, damage or old vehicles, take them apart and sell them to different company. I provided customer service to other businesses. Making sure accounts were up to date on payment, and product was received. Collections Specialist
Sterling Jewelers Inc.-Fairlawn, OH
March 2008 to August 2017
Sterling Jewelers, Inc. is a major American retail jewelry company best known as the U.S. operating subsidiary of Signet Jewelers Limited, the largest specialty jewelry retailer in the United States, the United Kingdom, and Canada.
Sterling Jewelers owns and operates hundreds of jewely stores Kay Jewelers, Jared, JB Robinson, Marks & Morgan, Belden, Goodman, Osterman, LeRoy’s, Shaw’s, Rogers, and Weisfield. My duties was not limited to just collections accounts. but I did handle 60 day collections 90 day collections I also handled bankruptcy accounts. I also train new hires for half of my shift, perform team meetings to make sure everybody was up to date with their training Education
Business Administration (Associate's degree)
National Institute of Technology-Akron, OH
June 2000 to June 2002
Upper secondary education
High school diploma or GED
Skills
• Customer communication
• Patient interaction
• Patient care
• Writing skills
• Account reconciliation
• Managing customer accounts
• B2B
• Home care
• Accounts payable
• Time management
• Microsoft Access
• Written communication
• Working with people with developmental disabilities
• SAP
• Customer service
• Debt collection skip tracing
• Computer literacy
• Conflict management
• Basic math
• Debt collection negotiation
• Computer skills
• Client interaction via phone calls
• Computer operation
• Direct support
• Negotiation
• Typing
• Appointment scheduling
• Microsoft Outlook
• Accounts payable and receivable management
• Accounts Receivable
• Microsoft Office
• Phone etiquette
• Teamwork
• Windows
• Office experience
• Attention to detail
• Account Reconciliation
Languages
• English
Certifications and Licenses
Driver's License
March 2023 to March 2027