Professional Administrative & IT Support Specialist
Resume:
Opemipo Ayorinde
Kennesaw, GA *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Receptionist
United Oaks-Marietta, GA
June 2025 to November 2025
• Managed front-desk operations, greeting clients and ensuring a professional and welcoming environment
• Handled phone and email communication, scheduled appointments, and maintained organized records
• Supported administrative tasks including data entry, document preparation, and filing
• Assisted with customer service needs and coordinated with staff to keep daily operations running smoothly
Server
Benihana-Alpharetta, GA
May 2025 to August 2025
I worked as a server
IT Assistant
Kennesaw State University-Kennesaw, GA
July 2024 to May 2025
• Responded to 20+ weekly support requests through ServiceNow, providing troubleshooting for desktops, laptops, printers,
Windows 10/11, macOS, and network connectivity.
• Guided users step-by-step through resolving login/access errors, connectivity problems, and software issues with clear, user-
friendly communication.
• Installed, con#gured, and supported Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive) for faculty, sta#, and
students.
• Assisted with Wi-Fi setup, device imaging, and deployment, contributing to smooth onboarding and asset tracking.
• Supported Active Directory account management, access provisioning, and user permissions to maintain security compliance.
• Documented incidents, resolutions, and procedures to improve team knowledge sharing and Efficiency . Server/Bartender
Applebee's-Stone Mountain, GA
June 2022 to May 2025
Delivered high-energy guest service during peak rush hours.
• Took accurate orders, handled large sections, and managed multiple tables smoothly.
• Prepared cocktails and beverages while ensuring compliance with alcohol-service guidelines.
• Maintained a clean, organized dining area and supported team during high volume. Education
Information Technology (College Degree)
Kennesaw state university-Kennesaw, GA
August 2021 to Present
Georgia Gwinnett College-Lawrenceville, GA
August 2020 to May 2021
High school diploma
Discovery high school-Lawrenceville, GA
August 2017 to May 2021
Skills
• Marketing
• Public speaking
• POS
• Office management
• Data analysis skills
• Telephone & Front Desk Reception
• Phone reception
• Word Excel
• Leadership
• Network troubleshooting
• Teaching
• System troubleshooting
• Data center experience
• Help desk
• Organizational skills
• Records management
• IT support
• Front desk
• Customer complaint resolution
• Customer relationship building
• Community engagement
• Client interaction via phone calls
• Responsible
• English
• Office Skills
• Writing Skills
• Patient
• Problem-solving
• Records Management
• PowerPoint
• Reliable
• IT
• Customer communication
• Enthusiastic
• Microsoft Excel
• Scheduling software
• Software troubleshooting
• Customer service
• Retail sales
• Productivity software
• Technical support
• Customer Service Filing Database &
• Ticketing system technical support
• Complaint Handling
• Google Docs
• Greeting customers
• Computer operation
• Data entry
• Serving
• Attention to detail
• Phone etiquette
• Operating systems
• SharePoint
Certifications and Licenses
Driver's License
First Aid Certification
Teaching Certification
CPR Certification
ServSafe Food Handler Certification
ServSafe Alcohol Certification
ServSafe
CompTIA A+
NRP Certification
Contact this candidate