Operations and Customer Service Professional with Forklift Experience

CHARLES TOLBERT

**** ****** ****** **. *** B, Hogansville Ga., 30230

*******@*****.*** · 916-***-****

Objectively, seeking a career job opportunity working from home. To grow and excel with a company with a target to grow virtual audience with 100% customer satisfaction. Effective communicator with a talent for communicating complexed situations that leads to speedy resolution and customer retention.

EXPERIENCE

JUNE 2022-PRESENT

DOCK MANAGEMENT FACILITATOR. DHL SUPPLY CHAINS

Assess and determine dock space for inbound and outbound of tires with the use of forklifts in a timely manner. Manage both load and unloaded tires for space availability of racks.

FEBRUARY 2022-APRIL 2022

MAINTANCE OPERATIONS. INTELLYK- KIMBERLY CLARK

Audit and process facemasks by packing and inserts prepare for shipment with identifiable labels to various companies.

FEBRUARY 2020-JANUARY 2022

AUTHOR PUBLISHER. 21ST CENTURY BOOK AUTHOR

Successfully written and published books throughout the internet like Amazon, Barnes Noble, and where books are sold through marketing, social media, and Podcasts.

OCTOBER 2017-DECEMBER 2020

MATERIAL UTILITY HANDLER. plygem windows

Proper handling of sharp glass through machinery that applied heating for complete products. Assigned parts for needed specialized sized windows for complete products on demand.

AUGUST 2007-AUGUST 2017

ASSISTANT MANAGER. quiktrip

Overseed products, sales, and services through merchandizing, monitoring sales and loss, customer services, and employee retention.

EDUCATION

SEPTEMBER 2001

BACHELORS IN BUSINESS MANAGEMENT, university of phoenix

3.8

JUNE 1984

DIPLOMA, westmoor high school

3.6

SKILLS

Sales

Problem Solving

Forklift

Customer Service and Retention

Computer literate Microsoft Suite

Hobbies to cook, write, and read.

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