Customer service professional

Michelle Pineda

Customer service professional Phoenix, AZ 85008 *********@*****.*** +1-602-***-****

Professional Summary

I am looking for a job that I can utilize my experience and professionalism to my full potential and be an asset to the company that I gain employment. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Robert Half Staffing Group-Phoenix, AZ

December 2023 to July 2025

Assist customers with processing and updates on passport status for domestic and international travel

Customer Service Representative

Progressive Leasing-Glendale, AZ

January 2022 to December 2023

WFH position assisting customers in leade to own option and applications to obtain merchandise through a third party leasing company. Inbound and outbound calls, processing payments and obtaining customers credit status

Scheduling Coordinator

TransPerfect/Manpower-Chandler, AZ

January 2021 to December 2022

Assisting patients and perspective clients in scheduling new appointments for medical, mental health and medication management.

Customer Service Representative

Valley Respiratory Services-Mesa, AZ

April 2019 to August 2021

DME Services order processing delivery of equipment and supplies for respiratory equipment such as CPAP machines and oxygen concentrator machines, verification of insurance, direct order process and delivery

Education

Associate's degree in Business Administration

University of Phoenix-Online Campus - Remote

January 2009 to January 2012

Skills

• Account Management

• Cash handling

• Fingerprint Level 1 (5 years)

• Branding

• Call center

• Business Development

• Customer service (10+ years)

• CRM Software

• Cold Calling

Contact this candidate