Part-Time Morning Shift Seeker Resume Title

Cathy Elaine Lenoir Greenwood, Indiana ***** 317-***-****

*************@*****.***

Highlights

Actively listen to customer’s needs and provide the best service, such as problem solving, answering questions, and directing client to appropriate resources

Excellent written and verbal communication skills with professional phone etiquette

Engage with customers in a friendly and enthusiastic manner; able to establish rapport

Familiar with Microsoft based computer software; willing to learn new systems/methods

Maintain and organize client records and supply inventory with strong attention to detail Experience

Food Service

Investigated and resolved complaints regarding food quality, service, and accommodations

Monitored compliance with health/fire regulations regarding food preparation/serving/dining areas

Coordinated assignments of cooking personnel for economical use of food and timely preparation

Maintained food and equipment inventories, and kept inventory records Server & Caterer

Monitored and relayed orders to the kitchen and service counter ensuring that meals were prepared/delivered to the correct recipients

Capable of working in a team and effectively communicating with all members

Totaled checks, presented them to customers, and accepted payment for services Employment

Community Health Network Indianapolis, Indiana

Environmental Service Partner 03/2020 to 09/2021

Kroger Indianapolis, Indiana

Deli Clerk & Caterer 06/2019 to 02/2020

University of Indianapolis

Quest Food Management Services Indianapolis, Indiana Cook, Catering, & Server 03/2017 to 01/2019

Sanctuary of Holy Cross South Bend, Indiana

Server & Cook 08/2016 to 12/2016

Education

SkillPath Customer Service Certified

Indianapolis, Indiana

Completed six modules of the Through the Customer’s Eyes Customer Service Certification Program MedCerts Administrative Customer Support Specialist Indianapolis, Indiana Completed the fundamentals of Customer Service standards according to the International Customer Service Association

Ivy Tech Community College Associate of Applied Science South Bend, Indiana Ivy Tech Community College Human Service Generalist- Certificate South Bend, Indiana

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