Financial Coordinator and Administrator with Compliance Expertise

Carla Pence

Lindale, GA ***** 706-***-**** ***********@*****.***

PROFESSIONAL

SUMMARY

Dynamic Financial Coordinator with extensive experience at Reliable Health Care Management, excelling in billing accuracy and compliance. Proven track record in streamlining operations and enhancing team collaboration. Skilled in software consulting and customer service, I effectively managed financial processes, ensuring regulatory adherence and improving collections. Licensed Nursing Home Administrator dedicated to operational excellence. SKILLS • Customer service • Office management

• Organizational skills • Office administration

Licensed Nursing Home

Administrator

• Software development and

consulting

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• Billing and collection specialist • Human Resource Manager WORK HISTORY FINANCIAL SERVICES COORDINATOR 12/2001 to 08/2021 Reliable Health Care Mgt. Rome, GA

Coordinated financial operations to ensure compliance with federal and state regulations for eight long term care facilities

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Managed billing processes, improving accuracy of claim processing and collections

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Streamlined communication between departments and facilities for teamwork and compliance

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Developed training materials for new staff on financial policies and procedures

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Acted as a collection specialist and Medicare and Medicaid consultant over the state of Georgia

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Corporate monitor of Accounts Receivable, Accounts Payable, Payroll and other Business Functions

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• Monthly review of Income Statements and budgetary accounts Trained and consulted with many facilities throughout Georgia on billing and software usage

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Assisted software programming staff on the rewrite of MedEasy Nursing Home software and earned the nickname of SME (subject matter expert)

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OFFICE MANAGER 08/1989 to 12/2001

Sun Mountain Health Care Rome, GA

Supervision of Business Office staff with following facility policy and procedures C P

Personally responsible for Timekeeping system and processing payroll Responsibilities also included Accounts Receivable, Accounts Payable, Resident Trust Fund accounting, Billing Medicare, Medicaid, Hospice, Private Insurance and other billable receivables.

EDUCATION Floyd Junior College Now Georgia Highlands College, Rome, GA High School Diploma 06/1973

Pepperell High School, Lindale, GA

• Senior Honor Society

• Top 10% of graduating class

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