Entry-Level Logistics and Customer Service Professional
Resume:
ERIK GARCIA
*******@*****.***
OBJECTIVE
To find an entry level position within a company that offers financial stability with room for growth from within.
SKILLS
Bilingual-English and Spanish Fluent
Exceptional Customer Service skills
Able to operate various vehicle types.
Able to operate forklift, scissor lift, electric and manual pallet jack.
EXPERIENCE
CREDIT ACCOUNT MANAGER/RENT-A-CENTER
December 2024 – December 2025
Duties included maintaining accurate records of customer account activity, including current and past due accounts.
Collect customer payments and service calls on a timely basis in order to meet collection standards.
Assist store manager in assigning duties to co-workers and maintaining daily operations.
Occasional sales and deliveries in box truck.
DISPATCH-DRIVER/S.A. TRUCKING LLC
December 2023 – December 2024
Duties included monitoring various load boards in order to acquire 26’ box truck delivery/pick up contracts that meet company standards.
Created BOLs and paperwork related to contracts, routed deliveries and communicated with driver/customer to provide real time updates.
Local and OTR deliveries operating 26’ box truck, performed DOT pre trip inspection.
WAREHOUSE DRIVER/DBE INC.
February 2020 – December 2023
Duties Included warehouse management, shipping and receiving, loading and unloading of material in warehouse and construction site.
Compiling orders for shipping, storage and future deliveries, inventory control and hardware installation.
Deliveries to construction sites in North and Southern California operating 26’ flatbed truck.
DELIVERY DRIVER/VONS
July 2019 – March 2020
Duties included reviewing the days orders for accuracy, loading groceries onto refrigerated truck following company procedure, completing deliveries in a timely manner while catering to customers’ specific needs, handling returns and customer complaints.
Completed pre trip vehicle inspection and light maintenance.
WAREHOUSE MANAGER/NEW SPEC FURNITURE
May 2014 – July 2019
Responsible for daily operations of medium size furniture warehouse.
Loading and unloading of ocean containers, shipping and receiving materials, picking, packaging and palletizing orders.
Creating BOLs and shipping labels from UPS, FedEx, Wayfair and USPS websites.
Local deliveries in 26’ box truck and occasional trips to Las Vegas for trade shows.
EDUCATION
A.S SCIENCE/2007
The Bryman School
Received award for an essay describing personal hardship.
Most Improved
VOLUNTEER EXPERIENCE OR LEADERSHIP
Help with logistics in boys soccer team
Member of study hall group in school, recognized for extra effort.
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