Operations & Customer Service Leader

CONFIDENTIAL

Cover Page

Elonda Dobson

Address: **** ***** *** ****, ********, GA 30008

Phone: 470-***-****

Email: ************@*****.***

Professional Profile

Elonda Dobson is a results-driven professional with a proven track record in customer service, office management, sales, and business operations. With extensive experience leading teams, resolving accounts, and delivering exceptional client satisfaction, Elonda excels in multitasking, problem-solving, and building productive relationships with clients and partners. Her diverse background includes roles in retail, healthcare, and the military, demonstrating adaptability and a commitment to excellence. Core Strengths

• Customer Service & High-Volume Call Management

• Office & Business Operations Management

• Account Resolution & Insurance Relations

• Bookkeeping, Accounts Receivable/Payable

• Contract Negotiation & Vendor Management

• Staff Training & Leadership

• Inventory & Supply Chain Coordination

Technical Skills

• ECare, EDC Medisoft, Next Generation Medical Office, Infonet

• Microsoft Office Suite (Word, Excel, PowerPoint, Publisher) Education

• Medical Assisting Certification, Sanford Brown, Atlanta, GA

• Management Training, NCO, US Marine Corps, Jacksonville, NC

• Certificate of Training, Military Supply School

CONFIDENTIAL

Thank you for considering this application. Elonda Dobson welcomes the opportunity to contribute her skills and experience to your organization.

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