Medical Transcriber with IT & Cloud Skills

Samantha Coleman

Medical Transcriber

New York, NY 10039 347-***-**** ******************@*****.*** www.linkedin.com/in/samanthacoleman021627b5

SKILLS

Windows10/macOS

Project Management

Microsoft Office Suite

Troubleshooting

Data Structures

Network Security

Hardware Knowledge

Azure

Firewall

ACADEMIC PROJECTS

Azure Virtual Network Provisioning

Provisioned and configured multiple virtual networks and resources in Microsoft Azure, deepening understanding of cloud-based network architecture.

Established Azure Active Directory for identity management and implemented virtual network peering for seamless inter-network communication.

Automated resource deployment using Azure Resource Manager templates, and configured load balancing, NAT, and Azure Bastion for secure remote access.

Documented and verified connectivity, boosting proficiency with Azure tools and preparing for real-world cloud networking scenarios

LAMP Stack Web Application Development

Developed a dynamic web application using the LAMP stack (Linux, Apache, MySQL, PHP), enhancing full-stack development skills.

Customized and secured an Ubuntu environment, configured Apache web server and firewall, and managed MySQL database privileges.

Implemented PHP for dynamic website features, ensuring robust and interactive functionality.

Documented each development step with written and visual instructions, culminating in a successful deployment and troubleshooting of the application.

Introduction to Application Servers

Server Virtualization and Application Server Management Gained knowledge of server virtualization to optimize resource use and scalability, and learned to install, configure, and manage application servers on both open-source and proprietary operating systems.

Network Communication and File Sharing: Developed skills to set up and configure network communication servers and file sharing services, enabling secure and efficient data exchange across enterprise networks.

Web Server Configuration and Security: Learned to install and configure HTTP servers, including proxies, encryption (SSL/TLS), and virtual hosts, while applying best practices to secure web servers against vulnerabilities.

Email and Messaging Servers: Acquired the ability to install and configure email and messaging servers and client software to support secure and reliable organizational communication.

Authentication and Integration: Applied authentication models such as role-based access control and integrated multiple server applications to deploy cohesive, secure web software packages.

EDUCATION

Bachelor of Science in Cybersecurity (B.S.) March 2026

Full Sail University, Winter Park FL

Information Technology Associates

Graduated March 2025

EXPERIENCE

Travel Consultant February 2021 - Present

GCS-Long Island City- NY

Interacted clients calls and provide 90 % accurate, satisfactory answers to queries and concerns.

Handled 33 % of calls for clients with same day issues with trip of thr day.

Scheduled reservations over the phone for clients under 4 minutes.

Optimized the management of client complaints through the use of Sales Force at a 90 % guarantee .

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