Telecommunications Technician and Project Lead

Kayla Roe

Memphis, TN *****

*.*******@*****.***

+1-901-***-****

Professional Summary

Detail-oriented telecommunications technician and construction supervisor with 10+ years of experience in low-voltage installations and project management. Proven track record in coordinating complex projects, ensuring compliance with safety regulations, and leading teams to deliver high-quality results. Skilled in fiber splicing, network infrastructure, and utilizing project management tools to enhance operational efficiency. Committed to maintaining strong client relationships and implementing effective safety training programs.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Willing to relocate to: Mississippi - Arkansas - Memphis, TN Work Experience

Fleet Technician

DRIG Inc.-Memphis, TN

Present

GPS, Card Readers, Ai cameras installations for Fleet Companies

• poke and wrap is done mostly installing the cameras

• Multimeter and OTDR tester is used when needed

• Work trucks, cars, vans, tractor trailers, dump trucks, farming equipment Low Voltage Technician

Oteka Technologies LLC-Memphis, TN

May 2025 to August 2025

• Installed and configured low voltage systems, including security cameras, access control systems, and fire alarms

• Tested and troubleshooted low voltage systems to ensure proper functionality and adherence to industry standards

• Interpreted blueprints, schematics, and technical drawings to accurately install low voltage systems

• Adhered to safety protocols during all installations, minimizing risks associated with electrical work

• fiber optic EXPO testing was done occasionally

• Access Control

• Honeywell security

• cctv

Low Voltage Cable Installer

Data Network Systems-Memphis, TN

January 2025 to March 2025

• Managed inventory of cables, connectors, and other necessary equipment to ensure availability for installations

• Utilized specialized tools and equipment to safely run cables through walls, ceilings, floors, and conduits

• Tested installed cables using appropriate testing equipment to verify signal strength and quality

• Troubleshot connectivity issues by identifying faulty connections or damaged cables, providing timely resolutions

• Maintained accurate documentation of all installations, including diagrams, measurements, and customer specifications

• Kept up-to-date with advancements in cable technology and installation techniques through ongoing training programs

Construction Supervisor

Trueline infrastructure Solutions (AEG)-Memphis, TN June 2024 to December 2024

• Implemented quality control measures to ensure compliance with building codes and specifications

• Coordinated with architects, engineers, and subcontractors to ensure timely completion of projects within budget constraints

• Led regular site meetings to communicate project progress, address concerns, and provide guidance to the construction team

• Reviewed blueprints, drawings, and specifications to identify potential issues or conflicts before construction began

• Monitored work progress on a daily basis, identifying areas for improvement and implementing corrective actions as necessary

• Ensured that all work performed on-site met or exceeded industry standards for craftsmanship and durability

• Conducted regular inspections to verify compliance with safety regulations and implemented corrective measures when needed

• Developed strong relationships with clients through effective communication, problem-solving skills, and delivering high-quality results on time

• Trained new employees on company policies/procedures regarding safety practices in accordance with OSHA guidelines

• Utilized project management software/tools to track progress milestones/deliverables ensuring timely completion

• Served as a liaison between upper management/clients/subcontractors/vendors ensuring smooth workflow throughout projects

• Implemented safety training programs resulting in a XX% reduction in workplace accidents/incidents

• Conducted regular site visits to ensure compliance with environmental regulations and best practices

• Developed and maintained relationships with local authorities, obtaining necessary permits and approvals for construction projects

• Ensured proper documentation of all project activities including daily progress reports, incident reports, and change orders

• Performed regular inspections of completed work to ensure quality standards were met or exceeded

• Developed comprehensive risk management strategies that minimized potential disruptions during the construction process

• Managed a team of XX construction workers, overseeing all aspects of project execution and ensuring adherence to safety protocols

Telecommunications Technician

Network Connex-Orlando, FL

January 2024 to April 2024

Installation of new bdfbs and moving Existing. To another location. Secondary power cable as well as 750 and 400 power took place. Ladder rack build as well Expo testing fiber

Ariel Fiber Installation

Mission Telco inc-Florence, KY

September 2022 to January 2023

Outside Ariel line work, fiber splicing

Plant Specialist

AppHarvest-Morehead, KY

June 2022 to September 2022

Maintained the growth of tomato plants in a greenhouse Telecommunication/ Networking Tech

Wachter Network Services-Lowell, AR

August 2007 to January 2016

Watcher has several contracts with several different large companies. The number one contract is Walmart and Walmart distribution Center’s the installs include inventory and security systems updating their telephone systems installing battery back up, as well as upgrading their inventory systems. They also have telecommunication contracts like Verizon for instants. The installs there include upgrading BDFB and installing new equipment.

Cat3,5&6 cabling pull, dress, terminate.

Building closets from the ground up

Customer Service Representative

Sitel-Huntington-WV

February 2003 to May 2007

Sitel was a inbound and outbound call center that was contracted with several telephone companies as well as Sirius Satellite inc. The telecom side of the center made outbound calls to existing and non existing customers with service that was about to lapse and asking others to change there telephone service. Receiving inbound callers was customers that was having issues, or just to switch carriers. The Sirius Satellite part was the same concept.

Telecommunications Technician

VITEL COMMUNICATIONS LLC-Raymore, MO

Sub contracted through Wachter Networking which was contracted with Walmart, Costco, Banks, Central Office Installations, etc all projects involved traveling across the United States, Networking cat5e and fiber. AC/DC power, ect

Education

High school diploma

West Carter County High School-Olive Hill, KY

August 1999 to May 2002

Skills

• Teamwork

• Linux

• Axis access control system experience

• Cabling

• Electrical troubleshooting

• Computer Networking

• Keycard access control systems

• Box truck

• Typing

• Carrying

• Power distribution systems

• Databases

• OSHA

• Visio

• Fiber optic network

• Optics

• Automotive electrical systems

• Security

• Project team coordination

• Sawing

• Schematics

• Low Voltage

• Forklift

• Power tools

• ERP systems

• Commercial building projects

• Cable assembly

• Construction supervisor (3 years)

• Communication skills

• Electrical systems

• Team development

• System testing

• Construction quality control

• Power drills

• Electrical crimping

• Juniper

• Microsoft Office

• Fiber optic systems installation

• Citrix

• Contracts

• Microsoft Project

• Product management

• Network Infrastructure

• Fiber optic cables installation

• In-circuit testing (ICT)

• Computer skills

• Wire wrapping

• Equipment testing

• Commercial construction

• Data validation

• Network installation

• iOS

• Hand tools

• Fiber installation technician experience

• ServiceNow

• Network setup

• Client communication

• In-person customer service

• Mac OS

• Sensors

• Technical support

• Safety management experience within construction industry

• VMWare

• Meraki

• CNC

• Cisco routers/switches implementation

• System Administration

• Fire alarm

• LAN

• Network cable

• Driving

• IT infrastructure

• Wrenches

• Telecommunications structured cabling

• Microsoft Access

• Productivity software

• Continuous improvement

• Firewall

• Basic math

• Lifting

• Coaxial cable installation

• Low-voltage system cabling

• Construction

• Data collection

• Cable signal meters

• Surface mount technology

• Computer literacy

• Data Center Operations

• Electrical connectors

• Voltmeter

• Antivirus software

• QA/QC

• Project leadership

• Automotive diagnostics

• Information security

• Equipment troubleshooting

• Outbound sales

• Microsoft Windows

• Troubleshooting

• Network cabling

• Outdoor work

• Customer service

• Ethernet

• Network Access Control (NAC)

• Safety harnesses

• Attention to detail

• Courier

• Network device repair

• Assembly

• Pet care

• Equipment maintenance - Equipment maintenance experience (3-5 years)

• Field service technician experience

• Diagnostic tools usage

• Technical troubleshooting support

• Safety regulations

• POS

• Telecommunication installation (10+ years)

• Time management

• Cable termination

• Analysis skills

• Telecommunications cable splicing

• GPS

• Smartsheet

• Microsoft Windows Server

• Employee orientation

• Microsoft Exchange

• Software troubleshooting

• Telecommunications field service technician experience - Telecommunications field service technician experience (3-5 years)

• Alarm system installation

• WAN

• Cable systems installation

• Electronic systems troubleshooting

• Lead telecommunications technician experience

• English

• Mechanical knowledge

• SharePoint

• Data center experience

• Communication platforms

• Network Support

• Network wiring

• Microsoft Excel

• Fiber splicing

• Equipment racks mounting

• 802.11 (Wi-Fi)

• Network routing

• Google Docs

• Project coordination

• Cable testers

• Ethernet LANs

• IDS

• CCTV

• Telecommunications systems

• Wire harness assembly

• Electrical amplifiers

• Panel mounting (electronics)

• Ladder use

• Google Suite

• Microsoft Powerpoint

• Electrical systems installation

• Safe work practices

• Electronics field supervisor experience

• Access control systems

• Cat5

• Quality management

• Coordinating with subcontractors on construction projects

• Project documentation

• Fire alarm system installation

• AV system installation

• Access control panels

• Delivery driver experience

• Network troubleshooting

• Customer communication

• VoIP

• VPN

• Facility security systems

• Microsoft Teams

• Industrial controls

• Cable routing

• Test equipment calibration

• Networking hardware installation

• Point-to-point wiring

• CCTV surveillance

• Writing skills

• Wireless networking

• Fiber optic cables

• Microsoft Word

• Bluetooth

• Power supply testing equipment

• Network security

• Coaxial cable tools

• Cat6

• Software deployment

• Network testing

• Power supplies

• 4G/LTE

• Blueprint specification interpretation

• GIS

• Telecommunications network technician experience

• Climbing

• System maintenance

• Cable pullers

• Cisco routers

• Adobe Acrobat

• Electrical experience

• Blueprint reading (AV systems)

• Managing AV technician teams - Largest AV technician team managed (1-5 team members)

• TCP/IP

• Mobile devices

• Zoom

• Electronics technician experience - Electronics installation & repair experience (6-10 years)

• Working in the AV industry

• Nortel

• NEC

• Team management

• Equipment installation

• Leadership

• Following blueprint specifications

• Factory experience

• Updating inventory records

• Blueprint reading

• Supervising experience

• Construction workplace safety regulations

• IP networking

• Workplace health and safety regulatory compliance

• Structured cabling installation

• Customer support

• Lifts and hoists

• Google Sheets

• Fiber optic splicers

• Maintenance

• DNS

• Word processing

• Microsoft Outlook

• Construction cost control

• Server installation

• Construction subcontractor management

• Heavy lifting

• Ohmmeter

• Video surveillance

• Organizational skills

• Electrical wiring

Certifications and Licenses

Driver's License

November 2021 to January 2026

Aerial Lift Certification

CDL B

FASA/BASA

OSHA 10

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