Multifaceted Customer Service and Problem-Solver
Resume:
Harmony
Green
Harmony Green
Gretna, La 70056
**************@*****.***
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Skills
Problem-solving
Team Collaboration
Adaptability
Time Management
Customer Interaction
Communication Skills
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Experience
Games on wheels / Game coach
Mar 2021 - May 2024, Harvey, Louisiana
● Maintained a clean and organized area, ensuring all games are entertaining but also age-appropriate.
● Engage with children, parents, and teachers to ensure an engaging and enjoyable experience.
● Assisted with transportation to and from activities, ensuring punctuality and safety during travel.
● Demonstrated strong problem-solving skills in responding to children's needs and conflicts in a calm and constructive manner. Walmart / Stocking associate
May 2024 - Aug 2025, Marrero, Louisiana
● Provided exceptional customer service by assisting shoppers with product location and inquiries.
● Monitored product expiration dates and rotated stock to minimize waste and ensure freshness.
● Assisted in unloading and sorting incoming shipments, ensuring accurate processing and storage.
● Executed efficient stock replenishment processes to maintain optimal inventory levels throughout the store.
● Organized merchandise displays to enhance product visibility and drive customer engagement.
Walmart / Customer service associate
Aug 2025 - present, Marrero, Louisiana
● Assisted customers with returns
● Handled returns and exchanges in accordance with company guidelines, ensuring customer concerns were addressed effectively.
● Resolved customer complaints with empathy and professionalism, enhancing loyalty and retention rates.
● Trained new staff on company policies and customer service best practices, fostering a knowledgeable and efficient team environment. Allied Universal / Security
Dec 2024 - Sep 2025, New Orleans, Louisiana
● Implemented access control measures, utilizing surveillance systems and identification protocols to prevent unauthorized entry.
● Provided exceptional customer service while ensuring the safety of visitors and staff, addressing concerns and inquiries professionally.
● Monitored and secured premises by conducting regular patrols and inspections to ensure safety and compliance with regulations.
● Responded promptly to security incidents, coordinating with law enforcement and emergency services to resolve issues effectively. ㅡ
Education
Biology
University of Louisiana at Lafayette
2023 Lafayette, Louisiana, United States
High School Diploma
Jefferson Rise Charter School
2020 - 2023 Harvey, Louisiana, United States
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Summary
Enthusiastic individual with a strong foundation in both coaching and customer service, focused on delivering exceptional experiences for children and their families. Proven ability to engage with participants, ensure safety during activities, and maintain an organized environment . Skilled in conflict resolution and communication, fostering a supportive environment that addresses individual needs effectively. Passionate about meeting the needs of individuals, creating an atmosphere that encourages growth, fun, and teamwork.
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