Quality Assurance & Compliance Leader with Food Safety Expertise

Location:

Nairobi, Nairobi County, Kenya

Salary:

Ksh.100000

Posted:

January 02, 2026

Contact this candidate

Resume:

KILLION OMBOGA MATAYO

PHONE: +254-*********, +254-*********

EMAIL: **************@*****.***

Highly-skilled Quality Assurance Quality Control Manager, Head of Quality Assurance, Quality assurance auditor and quality assurance officer with comprehensive experience in developing and implementing quality assurance strategies. Strengths include adeptness at identifying process inefficiencies, fostering a culture of continuous improvement, and leading cross-functional teams to enhance product quality. Demonstrated success in delivering tangible improvements in previous roles, contributing significantly to the enhancement of customer satisfaction and business performance. EXPERIENCE

SEPTEMBER 2025- PRESENT

QUALITY ASSURANCE QUALITY CONTROL MANAGER, MEADOWS FOOD PROCESSORS COMPANY LIMITED.

1. Develop, implement and monitor iso 22000:2018 food safety management system across the factory production area.

2. Oversee live animal inspection to ensure compliance with anima welfare, food safety and regulatory standards.

3. Monitor slaughter operations to guarantee human handling and hygienic practices. 4. Lead the implementation and maintenance of HACCP plans ensuring CCPS are monitored and controlled.

5. Conduct regular pest control, inspection and audits liaising with service providers to maintain a pest free facility.

6. Organizing periodic training to all food handlers on expected hygiene levels with emphasis on food safety.

7. Ensure proper calibration & verification of weighing scales to maintain accuracy in production, packaging and dispatch.

8. Carry out regular internal audits (Factory facility and Canteen) for Food Safety, hygiene, compliance and raise corrective and preventive actions for continuous improvement. 9. Inspect and approve raw materials, ingredients and packaging materials before used in production.

10. Investigate customer complaints and nonconformance implementing root cause analysis and CAPA.

11. Supervise meat preparation and portioning/cuts to meet customer specifications and hygienic practices.

12. Ensuring quality control and good hygiene practices during processing of sausages, smokies, bacon and other additional values of meat products. 13. Conduct sensory, microbiological and physical quality checks on products at different stages of processing.

14. Prepare and maintain QA/QC documentation including records, reports, standard operating procedures, work instructions, Work Templates and all risk assessment documents. 2

15.Coordinate with regulatory bodies (KEBS, KMC, MOH, The Meat Control Act, Weights and Measures, NEMA, OSH and County government) and certification agencies during audits, inspections and certification processes.

16.Conducting research on new technology that could improve operations within the company. 17.Enforce GMP across all departments.

ACHIVEMENTS

1.ISO 22000:2018 FSMS Implementation

Achievement: Successfully conducted a gap analysis and full implementation roadmap for ISO 22000:2018.

Measurable Outcome: Developed and rolled out 100% of required FSMS documentation; conducted Phase 1 internal audit within 90 days.

Result: Achieved 80% readiness for external ISO 22000:2018 certification audit. 2.Slaughter Operations Monitoring

Achievement: Introduced daily hygienic handling checklists and humane slaughter verification logs.

Measurable Outcome: Decreased incidents of unhygienic practices by 95% (from 20 to 1 per week).

Result: Improved audit score on animal handling & hygiene from 72% to 92 4.HACCP Development & Implementation

Achievement: Revised existing HACCP plans; ensured 100% CCP monitoring procedures are being followed.

Measurable Outcome: Trained 100% of food handlers on revised HACCP protocols. Result: Zero critical deviations reported from CCPs in the third month. 5.Food Handler Training

Achievement: Developed and executed a bi-weekly training schedule focused on food hygiene and safety.

Measurable Outcome: Trained 100% of staff (60+), and post-training evaluation scores improved from 65% to 88%.

Result: Staff hygiene non-conformities reduced by 80%. 6.Internal Audits (Factory & Canteen)

Achievement: Conducted 2 full internal audits and created Corrective Action Plans (CAPs) for all major findings.

Measurable Outcome: 90% of audit findings closed within 2 weeks of each audit. Result: Hygiene compliance score improved by 15%.

JANUARY 2025- PRESENT

NEW PRODUCT DEVELOPMENT, FOOD SAFETY, FOOD QUALITY & REGULATORY COMPLIANCE CONSULTANT,

SUE’S NATURALS COMPANY LIMITED (PART TIME)

1.Conducted comprehensive food safety audits and risk assessments to identify and mitigate potential hazards in client operations.

2.Developed and implemented customized quality assurance and food safety management systems aligned with iso 22000 and HACCP standards. 3.Advised clients on new product development processes ensuring compliance with regulatory and safety requirements.

4.Delivered targeted training programs for food handlers and quality teams on hygiene, safety protocols, and regulatory compliance.

5.Supported clients during regulatory inspections and certification processes, facilitating smooth audit outcomes.

ACHIEVEMENTS

1.Enabled clients to achieve and maintain 100% compliance with food safety standards and regulatory requirements across multiple sites.

2.Reduced operational non-conformities by 30% through implementation of effective corrective and preventive actions (CAPA).

3.Accelerated new product launch timelines by 20% through streamlined quality verification and compliance support.

4.Improved client staff competency in food safety and hygiene by delivering training sessions that led to a 25% reduction in safety-related incidents. OCTOBER 2024 – SEPTEMBER 2025

HEAD OF QUALITY ASSURANCE, AAA GROWERS COMPANY LIMITED. 1. Develops and implements quality assurance processes to ensure production operations and customer service meets regulatory standards.

2. Creates and manages an efficient system of processes, procedures, and standards for evaluating the quality of products and services.

3. Conducts regular internal audits to ensure compliance with industry regulations, international and Kenyan standards.

4. Assisted with root cause analysis investigations into production defects or customer satisfaction issues.

5. Trains staff on proper techniques for conducting inspections, testing, and validations. 6. Manages Quality Assurance team members by providing direction, motivation, coaching, and mentoring as needed.

7. Ensures compliance with regulatory requirements related to product and service safety and efficacy.

8. Prepares detailed reports outlining current status of Quality Assurance programs as well as recommendations for future action steps.

9. Develops systems for tracking progress towards achieving quality targets. 10. Collaborates with other departments to develop strategies that improve overall product or service quality.

ACHIVEMENTS

Effective raw material and product cooling from intake to dispatch.

Effective label control and reduction of mislabeling by 30%.

Staff trainings on quality assurance protocol and food safety practices.

Reduction of customer complaints by 50%-Action plans taken were to ensure all quality checks are done at raw materials intake Robust online quality checks and shelf-life monitoring for at least 8 days.

Reduced the number of days for customer complaint feedback from 5 to 2 days this is by involving all stake holders and Quality team and improvement in plan roll out. 4

JANUARY 2024- SEPTEMBER 2024

NEW PRODUCT DEVELOPMENT AND REGULATORY COMPLIANCE

CONSULTANT, JAL GUA COMPANY LIMITED (PART TIME)

Result driven consultant with over 8 months of experience specializing in regulatory compliance and new product development. Proven track record of delivering strategic solution that enhanced productivity and reduce costs by up to 20%. 1. Adopted an analyzing market trends, fostering client relationships to drive sustainable growth.

2. Evaluate new supplier samples of packaging and raw material for production. 3. Lead consultant in developing Shea butter with different flavors like lavender according to standards and follow up for permits.

4. Created and manage quality assurance systems to improve operational efficiency and reduce cost.

5. Developed and implemented quality assurance processes to ensure production operations and customer service met regulatory standards.

ACHIVEMENTS

Productivity increased by 20%

The company got all permits including all KEBS standards.

Good customer relationship due to the training on customer complaints handling in order to stay up to date on best practices within the field of Quality Assurance. SEPTEMBER 2023- SEPTEMBER 2024

SENIOR QUALITY ASSURANCE AUDITOR, HEALTHY U 2000 COMPANY LIMITED. 1. Develops and maintains audit procedures to ensure compliance with Kenyan and international standards.

2. Conducts internal audits in production, retail and wholesale processes to identify areas of improvement in product quality.

3. Investigates customer complaints related to product quality, identifies root causes, and recommends corrective actions.

4. Provides guidance on best practices in quality assurance techniques to other departments within the organization.

5. Evaluates existing processes for effectiveness and efficiency, recommending improvements as necessary.

6. Conducts regular inspections of equipment used in the production process, verifying proper operation and maintenance schedules are followed.

7. Conducts supplier audits to assess products and processes for compliance with Kenya and international standards.

8. Identifies potential non-conformances during the development process and implements corrective action plans.

9. Provides technical retail and wholesale staff trainings with the aim to reduce nonconformities, expiry, damages and infestation returns from outlets. 10. Assists in the implementation of new technologies or methods designed to improve product quality control measures.

11. In charge of all external service providers like fumigation and cleaning in all retail shops and warehouses.

ACHIVEMENTS

Reduction of market returns -Measures that I put in place was basically at the product defects like sealing integrity, implementation of inline quality checks which reduced by 25% and increased customer satisfaction & brand loyalty.

Process improvement – Streamlining logistics process to ensure timely delivery of quality products which improved overall supply chain efficiency.

Training initiative – One of the reasons why the company had a lot of returns is due to lack of product knowledge, poor product handling & cross-contamination the training led to better compliance and reduced errors.

Enhanced quality audits – Conducted over 200 quality audits annually leading to 20% reduction in nonconformities.

Data-driven decisions – By utilizing technology for real time, tracking all returns and reasons which led to improving product quality.

SEPTEMBER 2022- SEPTEMBER 2023

QUALITY ASSURANCE OFFICER, HEALTHY U 2000 COMPANY LIMITED. 1. Implements corrective and preventive action (CAPA) systems, significantly reducing defect rates and improving product reliability.

2. Directs the preparation and execution of internal and external audits, achieving compliance with ISO standards and other regulatory bodies. 3. Develops and implements comprehensive quality assurance policies and procedures to meet industry standards and regulatory requirements. 4. Conducts risk assessments and validation activities to mitigate potential quality and compliance risks.

5. Participates in technical trainings and workshops to improve skills set and boost overall knowledge.

6. Represents the quality assurance department in cross-departmental meetings, contributing to strategic planning and operational efficiency. 7. Working closely with external agencies such as government regulators or third party auditors during inspections and audits.

8. Provides recommendations for cost savings in the manufacturing process through improved quality control measures.

9. Investigates customer complaints regarding product quality and ensured corrective action was taken promptly.

10. Assists in the development of new products by ensuring that they meet required specifications and industry standards.

ACHIVEMENTS

Worked cross-functional to establish quality standards, resulting in improved operational efficiencies & streamlined processes.

Through data analysis utilized statistical process control techniques to identify trends, leading to a 20% reduction in process variation.

Developed and executed training programs to staff, enhancing team productivity by 25% and reducing errors by 30%.

Successfully implemented quality measures that led to 30% reduction in product defects and significant increase in customer satisfaction.

EDUCATION

AUGUST 2016 – DECEMBER 2020

BACHELORS OF SCIENCE DEGREE IN MICROBIOLOGY AND BIOTECHINOLOGY, UNIVERSITY OF EMBU.

Introduced to foundational concepts in biology, chemistry, and mathematics. I they also learnt basic principles in bacteriology, mycology, phycology, protozoology, and virology. Delves deeper into the biotechnological applications of microorganisms, hands-on laboratory experience, learn to control microorganisms, and conducting scientific research projects. I also explore the industrial, agricultural, and environmental applications of microbiology. ACHIEVEMENTS

Second Class Honors ( lower Division)

JANUARY 2011 – DECEMBER 2015

KENYA CERTIFICATE OF SECONDARY EDUCATION (KCSE), GESIAGA HIGH SCHOOL ACHIEVEMENTS

Grade: B+

SKILLS

1. Quality control and Assurance.

2.Food safety management (HACCP, GMP &

Food safety regulations)

3. Regulatory compliance (KEPHIS, AFA, OSH,

BRCGS, ISO 9001:2025,New EU organic

certification requirements)

4. Product specifications and labelling

compliance.

5. Process improvement and Lean

manufacturing.

6. Root cause analysis and CAPA

Investigation.

7. Traceability and Recall Management.

8. Training and Team Leadership.

9. Good problem-solving skills.

10. Adaptability and Resilience.

TRAINING AND WORKSHOPS

1. Attended a quality management systems awareness training for ISO 9001:2015. 2. Attended a food safety management awareness training for ISO 22000:2018. 3. Attended fire training awareness, I am a certified fire marshal. 4. HACCP training.

5. TACCP Training.

6. Health and safety training.

REFEREES

1. Joyce Njeri Githuku

Healthy U 2000 ltd

Position: Quality Assurance

Manager

Tell: +254-*********

Email: *******@*****.***

2. Dennis Gatuha

Global Alliance on Improved Nutrition (GAIN)

Position: Programme Lead