Quality Assurance Manager Application
Resume:
Timothy Nyaga cv
TIMOTHY NYAGA NJAGI
****************@*****.***
LinkedIn Profilewww.linkedin.com/in/timothy-njagi-403575196 Twitter/Blog/Portfolio
Personal profile statement
Committed and methodical Quality professional with a successful history of improving service quality and problem-solving. Proven ability to build strong customer relationships through effective communication and analytical skills. Adept at leading teams, adapting to new environments, and achieving exceptional results. Seeking a challenging role to apply and further develop existing skills.
EXPERIENCE
November 2024 – Present Haco industries ltd
Position: Quality Assurance Supervisor-plastics
DUTIES:
Quality Assurance Testing and Trials: Led and supervised trials for new materials, molds, and processes in injection molding, blow molding, and IBM, ensuring optimal quality and performance while reducing defects.
Process Optimization and Continuous Improvement:Implemented continuous improvement initiatives to enhance product quality, reduce waste, and improve efficiency. Training and Support: Supported the implementation of new quality protocols and procedures across injection molding, blow molding, and IBM processes. Supplier Management: Collaborated with suppliers to address quality issues, improve material consistency, and ensure compliance with specifications Customer satisfaction: Reduced customer complaints by 10% through effective root cause analysis and corrective actions.
Documentation and Compliance: Played a key role in achieving and maintaining GMP and QMS certifications ( ISO 9001 and ISO 22716), ensuring compliance with industry standards.. 2
January 2019 – October 2024 Haco industries ltd
Position: Quality Assurance Analyst.
DUTIES:
Quality Assurance Testing: Conducted routine and specialized testing on raw materials, in- process samples, and finished products to ensure they meet quality standards and specifications. Deviation and Non-Conformance Management: Investigated and documented deviations and non-conformance, coordinating with relevant teams to resolve issues and implement preventive measures.
Training and Support: Provided training and guidance to production and quality control teams on quality standards, best practices, and regulatory requirements. Supplier Quality Management: Evaluated and monitored supplier performance, including raw material quality, and collaborated with suppliers to address and resolve quality issues. Customer Feedback Analysis: Reviewed and analyzed customer feedback and complaints to identify quality issues and contribute to product improvement strategies. Documentation and Record Keeping: Maintained comprehensive records of quality tests, inspections, and compliance activities, ensuring accuracy and accessibility for audits and reviews.
January 2017 – December 2018 Haco Tiger brands
Position: Quality Assurance/Research and Development Analyst. DUTIES:
Quality Control: Monitored and analyzed product quality during development and manufacturing processes to maintain high standards and consistency. Product Formulation and Development: Designed and developed new cosmetic formulations, including skincare, hair-care, and home care, ensuring compliance with industry standards and regulations.
Ingredient Research and Selection: Conducted extensive research on raw materials and active ingredients, evaluating their efficacy, safety, and compatibility for incorporation into products. Testing and Validation: Implemented and managed testing protocols for stability, efficacy, and safety of cosmetic products, including consumer testing. Collaboration and Communication: Worked closely with cross-functional teams, including marketing, manufacturing, and quality assurance, to ensure successful product launch and market 3
Documentation and Reporting: Prepared detailed reports and documentation on product formulations, test results, and project progress for internal and regulatory use. January 2015 to May 2015 Haco Tiger brands
Position: Research and development intern.
Duties:
Conducted bench-marking and analyzed raw and packaging materials. Prepared reports on the impact and progress of new products. Contributed to cost-saving initiatives through material rationalization. Calibration of laboratory equipment.
Preparation and standardization of reagents.
EDUCATION
September 2017 to September 2021 The University of Nairobi MSc Environmental Chemistry
May 2012 to December 2015 Jomo Kenyatta University of Agriculture and Technology BSc Industrial Chemistry
2007 to 2010 Kavutiri High school
Kenya Certificate of Secondary Education (KCSE)
1998 to 2006 St Luke’s primary school
Kenya Certificate of Primary Education (KCSE)
LEADERSHIP AND VOLUNTEER EXPERIENCE
Red cross – Member
PROFESSIONAL MEMBERSHIP
4
Kenya Chemical Society – Member
Society of Chemists Jomo Kenyatta University of Agriculture and Technology - Member SKILLS
Project Management (Great Learning Academy)
Strategic Management (Great Learning Academy)
Resource Efficiency (United Nations Economic and Social Commission for Asia and the Pacific)
The SDG Primer (united nations system staff college)
Introduction to Business plans (International Trade Centre certification)
Developing Sustainable Business Models for business support organization
(International Trade Centre certification)
Introduction to Corporate Social Responsibility (International Trade Centre certification)
Innovating for Success: A guide for Entrepreneurs (International Trade Centre certification)
Fire Safety Training (Diverse Eco safety Consultants Limited)
Occupation health and safety (DOSH training).
Proficiency in Microsoft office suite (word, excel and publisher) and presentation skills.
Comprehensive understanding of quality assurance and quality control procedures.
Excellent analytical skills for finished products using laboratory equipment.
Excellent implementation of quality control systems and associated documentation.
Knowledge on current good manufacturing practice and good laboratory practice. Hobbies
Playing football
Travelling
5
Watching documentaries and reading journals based on science and technology. Referees
Francis Mukuria
Quality Assurance Manager
Haco industries ltd
Email: *******.*******@****.**.**
Contacts: 072*******
Patrick Karanja
OHS Manager
Bic East Africa Ltd
Email: *******.*******@********.***
Contacts: 073*******
Dr. Faridah were
Lecturer
The University of Nairobi.
Email: *****@*****.**.**
Contacts: 072*******
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