Customer Support Associate with Care Experience

*************@*****.***** com Chambersburg, Wheeler PA +1-717-***-****

WORK HISTORY

Production Assistant at Ventura Foods

**/**** - ******* (4 years)

Assist line operators loading and cleaning machine Stack boxes

Pack products in boxes

Caregiver at Patriot In Home Care

03/2019 - 02/2020 (1 year)

Assist client with daily activities and duties

Caregiver UCP at Gayle Carter

02/2017 - 11/2017 (1 year)

Assisted with daily living activities by helping with hygiene needs, grocery shopping and household

chores.

Built strong relationships with clients to deliver emotional support and companionship.

Changed bed linens and ensured resident comfort.

Worked to improve and enhance patient lives through effective and compassionate care.

Sandwich Artist at Subway

08/2014 - 02/2015 (1 year)

Prepared sandwiches and other menu offerings in timely manner. Trained team members to prepare sandwiches and other items according to instructions.

Performed all position responsibilities accurately and in timely manner. Assisted guests, including offering personable greetings and taking orders. Cleaned food preparation areas, tools and equipment. Line Worker at Aerotek

03/2014 - 06/2014 (4 months)

Ensured that all health and safety guidelines were followed. Organized work to meet demanding production goals. Kept work areas clean and neat.

Caregiver UCP at Louise Bertone

04/2009 - 02/2014 (5 years)

Supervised daily activities and provided assistance when needed. Worked to improve and enhance patient lives through effective and compassionate care.

Assisted with daily living activities by helping with hygiene needs, doctor appointments, grocery

shipping, and household chores.

Administered medication as directed by physician.

Maintained clean, safe and well organized patient environment. Cashier at Kohls Corp

03/2008 - 07/2008 (5 months)

Restocked, arranged and organized merchandise in front lanes to drive product sales.

Monitored self checkout systems and provided assistance or intervention where required.

Requested official identification for purchases and verified details, consistently meeting strict legal

standards, protecting store operations and minimizing risk to individuals. Chargeback Phonegate Specialist at First Data Corporation 08/2007 - 11/2007 (4 months)

Answered calls daily addressing customer inquiries, solving problems and providing new product

information.

Responded to customer requests via telephone and email and effectively answered questions and

inquiries.

Customer Service Sales Representative at Citicorp Credit Services, Inc 08/2005 - 08/2007 (2 years)

Assist cardholders with any questions about credit card account, sell products as well

Sales Associate Finish Line at

08/2004 - 09/2005 (1 year)

Applied excellent communication skills and ability to establish rapport to close sales and meet targets.

Operated POS system to itemize and complete customer purchases. Maintained a friendly and customer focused shopping platform. Alerted customers to upcoming sales events and promotions. EDUCATION

Graduated 1970

Diploma in Marketing

Franklin County Career Technology Center

Graduated 2005

James Buchanan High School

Graduated 2005

SKILLS

budgeting, year

LANGUAGES

English, Fluent

Spanish, Bilingual

SOCIAL NETWORKS

Facebook, https://www.facebook.com/arthur.mate.92?mibextid=ZbWKwL Twitter, https://www.twitter.com

Linkedin, https://www.linkedin.com/in/arthurmate0928 ABOUT ME

I served in the military

I have a drivers license

I have management experience : 4 years

I have a security clearance

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