Quality Assurance Manager Candidate - Veron icah Thiro

VERONICAH WANJIKU THIRO

Telephone no: +254-***-***-*** Email: *********@*****.*** LinkedIn: www.linkedin.com/in/veronicah-thiro- PROFESSIONAL SUMMARY

Food Science and Inventory Specialist with 4+ years of experience ensuring food quality, safety, and operational efficiency in retail and production environments. Reduced product spoilage and internal theft through effective stock control systems and loss prevention protocols. Managed inventory across multiple departments while maintaining accurate vendor payments and conducting regular cycle counting. Adept at applying scientific knowledge to practical supply chain and food safety challenges, and implementing inventory management systems that control costs and improve stock availability. PROFESSIONAL EXPERIENCE

Stock Controller

Naivas Supermarket, Nairobi, Kenya May 2025 - Present Key Contributions and Results:

● Coordinated with procurement teams to establish reorder points and safety stock levels based on demand forecasting analysis, preventing stockouts during promotional periods.

● Executed cycle counting procedures for high-value merchandise categories, identifying discrepancies and implementing corrective measures that reduced inventory shrinkage.

● Collaborated with interdepartmental teams to identify quality improvement opportunities, contributing to enhanced standard operating procedures for inventory consistency.

● Enforced waste management compliance through regular departmental audits, documenting disposal processes to maintain company standards and environmental regulations. Stock Coordinator

Naivas Supermarket, Nairobi, Kenya October 2021 - April 2025 Key Contributions and Results:

● Streamlined invoice processing operations by developing a centralized digital tracking system, decreasing payment processing time while maintaining 99.8% accuracy in vendor payments.

● Collaborated with department heads to manage internal consumption processes, ensuring proper documentation and approval protocols to maintain cost control standards and budget adherence.

● Advised ordering teams on product selection and quantities based on historical sales data and seasonal trends, supporting optimal stock holding while preventing product obsolescence.

● Developed and executed waste management protocols for perishable inventory, implementing first-in-first-out (FIFO) methodology that decreased product spoilage losses by 30%. Loss Control Officer

Naivas Supermarket, Nairobi, Kenya July 2019 - October 2021 Key Contributions and Results:

● Developed loss prevention training program for 45+ store associates after identifying knowledge gaps during fraud risk assessment, resulting in a reduction in receiving errors and improved staff awareness of security protocols.

● Executed daily verification of all incoming shipments, inspecting deliveries to prevent fraud and ensure accuracy of received merchandise against purchase orders and invoices.

● Designed and implemented a standardized shrinkage reporting dashboard when previous reporting methods proved inadequate, enabling management to identify theft patterns and creating actionable loss prevention strategies that reduced internal theft incidents by 40%.

● Enforced strict waste management compliance throughout all departments by conducting regular audits and documenting disposal processes, ensuring adherence to company standards and environmental regulations.

Food Scientist Intern

Brookside Dairy Limited, Nairobi, Kenya May 2019 - July 2019 Key Contributions and Results:

● Developed standardized microbial testing procedure for fresh milk when existing protocols showed inconsistency, creating detailed documentation that reduced testing time while maintaining 99.9% accuracy in detecting harmful microorganisms.

● Performed chemical analysis on raw milk samples to detect adulterants, antibiotics, and other contaminants that could compromise product integrity, maintaining the company's strict quality standards.

● Conducted equipment sterility verification by collecting and analyzing 150+ swab samples weekly across all production areas, ensuring HACCP compliance and preventing potential product contamination.

● Collaborated with cross-functional teams to identify quality improvement opportunities during production processes, contributing to the development of enhanced standard operating procedures that improved product consistency.

SKILLS

● Inventory Management: Demonstrated expertise in comprehensive stock control systems, cycle counting, and SKU optimization across retail operations. This technical proficiency ensures accurate stock levels, minimizes shrinkage, and maximizes product availability—critical for operational efficiency and profitability in competitive retail environments where inventory represents significant capital investment and directly impacts bottom-line results.

● Food Safety Analysis: Advanced capability in executing microbiological testing, chemical analysis, and adherence to HACCP standards within food production environments. This specialized knowledge directly contributes to product integrity, regulatory compliance, and quality assurance—particularly valuable in food manufacturing and retail where contamination prevention and quality control directly impact consumer health and brand reputation.

● Cross-Functional Leadership: Exceptional ability to coordinate diverse teams across warehouse, retail floor, and quality control departments through clear communication, strategic delegation, and collaborative problem-solving. This interpersonal expertise ensures seamless operational flow while building team cohesion—essential for managing complex retail ecosystems where departmental alignment directly impacts customer experience and operational efficiency.

● Data-Driven Decision Making: Comprehensive experience analyzing sales trends, shrinkage data, and inventory metrics to inform strategic planning and resource allocation. This analytical approach transforms raw data into actionable insights that optimize purchasing decisions, reduce waste, and enhance profit margins—providing competitive advantage in retail environments where thin margins and high volume require precision management and continuous improvement methodologies. EDUCATION

● Bachelor of Food Science and Management, Meru University of Science and Technology, Meru, Kenya, 2018.

PROFESSIONAL CERTIFICATION

● German Language Proficiency (B2 Level) - Expected Completion: [April 2026] Goethe Institute. REFEREES AVAILABLE ON REQUEST

Contact this candidate